Nope. I didn't have to provide any info except my email address for them to 
send it to.
-----Original Message-----
From: "Aaron Pursell" <[email protected]>
Date: Thu, 12 May 2011 06:59:31 
To: <[email protected]>; Discussion list for users of sipXecs 
software<[email protected]>
Subject: Re: [sipx-users] Cyberdata VOIP v1 paging amp won't
 registerafterupgrade to 4.4.0

Do you need a support contract or anything to contact them?

 
Aaron Pursell, Sr.
Network Systems Administrator
Easter Seals - Goodwill, Northern Rocky Mountain
4400 Central Ave
Great Falls, Montana  59405

(406) 771-3721
[email protected]
>>> "Matthew Kitchin (usenet/public)" <[email protected]> 5/11/2011 
>>> 4:52 PM >>>
Me either. With 2.14, I got it to the point where it answered every other page. 
I found others with the exact same problem. I called Valcom, and within 60 
seconds, they had sent me 2.17 and all was perfect. I have it in a paging group 
along with several polycom phones. It works perfect. Mine I'd a VIP 120 I 
believe. 
From: "Aaron Pursell" <[email protected]> 
Date: Wed, 11 May 2011 16:33:45 -0600
To: <[email protected]>; Discussion list for users of sipXecs 
software<[email protected]>
Subject: Re: [sipx-users] Cyberdata VOIP v1 paging amp won't register 
afterupgrade to 4.4.0

Ahh maybe that's the hold up then it only has 2.14, but I didn't see anything 
newer on their website. 

 
Aaron Pursell, Sr.
Network Systems Administrator
Easter Seals - Goodwill, Northern Rocky Mountain
4400 Central Ave
Great Falls, Montana  59405

(406) 771-3721
[email protected]
>>> "Matthew Kitchin (usenet/public)" <[email protected]> 5/11/2011 
>>> 4:28 PM >>>
My Valcom works fine in a paging group. It didn't until I called them and got 
firmware 2.17. 
-----Original Message-----
From: "Aaron Pursell" <[email protected]>
Sender: [email protected]
Date: Wed, 11 May 2011 15:19:06 
To: Discussion list for users of sipXecs 
software<[email protected]>
Reply-To: Discussion list for users of sipXecs software
<[email protected]>
Subject: Re: [sipx-users] Cyberdata VOIP v1 paging amp won't register after
upgrade to 4.4.0

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