I'd try under the English directory then if you restarted the correct services. Rather than deleting them, which might cause an error condition, try renaming them, and copying a much spaller file to that name. then Restart the service.
From: [email protected] [mailto:[email protected]] On Behalf Of Mike Haun Sent: Thursday, May 19, 2011 12:36 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] mute system prompt at end of voicemail greeting? Thank you. I found the wav files here: /usr/share/www/doc/stdprompts and for fun I deleted the two that I wanted to get rid of, but the phrase was still spoken both before and after I bounced the server. Is there any other way that I might be able to get rid of the phrase "when you are finished, press one for more options. To reach the operator, dial zero at anytime." that is at the end of every user's voice mail greeting? I came across this issue: http://track.sipfoundry.org/browse/XX-7578. The funny thing is that this problem is exactly the way I'd like mine to be normally, but I couldn't figure out how to reproduce this on my system? Any thoughts and/or suggestions? On Thu, May 19, 2011 at 2:06 AM, Todd Hodgen <[email protected]> wrote: I think you should be able to find those actual wav files and alter them to short, silent files that might accomplish what you need. From: [email protected] [mailto:[email protected]] On Behalf Of Josh M. Patten Sent: Wednesday, May 18, 2011 6:20 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] mute system prompt at end of voicemail greeting? AFAIK this is not currently possible, though it is planned. Vote on this issue: http://track.sipfoundry.org/browse/XX-8637 if you wish to see it become a reality. _____ From: [email protected] [[email protected]] on behalf of Mike Haun [[email protected]] Sent: Wednesday, May 18, 2011 5:35 PM To: [email protected] Subject: [sipx-users] mute system prompt at end of voicemail greeting? SipX 4.2.1.018971 An inbound call is sent to an unattended extension. After a few rings the call is then forwarded to the extension's voice mailbox (per the call forwarding rule). The caller then hears the personal greeting. Then the following system prompt plays: "When you are finished, press one for more options. To reach the operator, dial zero at anytime." Then the caller hears the beep. The customer would very much like to eliminate the system prompt completely and have the beep right after the personal greeting for all extensions. I said that would be no problem and now I can't figure it out at all!! Has anyone had to make this change before and can give me a pointer? Thank you. _____ No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1375 / Virus Database: 1509/3646 - Release Date: 05/18/11 _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ _____ No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1375 / Virus Database: 1509/3647 - Release Date: 05/19/11
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