Hi Tony, Thanks for your prompt reply.
I'll look at increasing the memory allocation sometime after production. I wish I had checked the states before rebooting. But we are a call center, so at the moment my first instinct was to just reboot the damn thing. Would you like me to send along the entire snapshot? One of the developers here is looking through the logs right now, but a lot of it is kind of gibberish to him as he's not familiar with the sipX context. Thanks -Gary On Wed, Jun 15, 2011 at 12:41 PM, Tony Graziano < [email protected]> wrote: > I find 2GB of ram small anymore. > > Besides a snaphot, it would be handy to know if swapping had occurred > (4GB RAM should really be the bare minimum these days, IMO). You > should also have check the output of > > sipxproc --state > > to see if any services were failed, and also observd from sipxconfig > (if available) > > If using siptrunks and open to the internet, the registrar logs should > have been checked to see if they had a flood of register attempts > (viewing states of port 5060 at your firewall would tell you this > too), ala' sipvicious attacks. > > Additionally, if CPU had for some reason gone through the roof (top), > of course, if that was unavailable, your vmware server stats would > indicate as much. > > Finally, there are some more recent patches you might consider picking > up via the repo (stable). > > On Wed, Jun 15, 2011 at 12:35 PM, Gary Luca <[email protected]> wrote: > > Hello all, > > My sipx server stopped responding for some reason. All users were > > disconnected and unable to register. I rebooted the whole server and it > > came back up. > > I've taken a snapshot. What files can I send along that will help to > > diagnose the issue? Give me specific locations and filenames so I can > find > > them in the snapshot. > > Host Server info: > > Dell PowerEdge T710 > > Dual Xeon E5640 @ 2.67GHz > > 6GB RAM > > 2 x 250GB 7200RPM SATA drives in RAID1 > > VMware ESXi 4.1.0 > > SIPX Virtual Machine: > > 2 processor cores > > 2GB RAM > > 50GB Hard Drive > > sipXecs(4.4.0-2011-04-19EDT12:21:17 domU-12-31-39-0E-C9-92) > > > > Thanks > > -Gary > > > > -- > > Gary J. Luca Jr. > > > > 781-333-8087 > > http://www.linkedin.com/in/garylukes > > > > _______________________________________________ > > sipx-users mailing list > > [email protected] > > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.326.5325 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected] > > Helpdesk Contract Customers: > http://support.myitdepartment.net > Blog: > http://blog.myitdepartment.net > > Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- Gary J. Luca Jr. 781-333-8087 http://www.linkedin.com/in/garylukes
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