I created

http://track.sipfoundry.org/browse/XX-9699

Adding your own findings to this issue will help i think.

On Mon, Jun 20, 2011 at 9:16 AM, Dragan Jurkovic <[email protected]> wrote:
> Save yourself an effort Tony. I tried ALL available (downloadable)
> versions. It always happens with 4.4. I tested 331s and 650s.
>
> Dragan
>
> On Mon, Jun 20, 2011 at 9:12 AM, Tony Graziano
> <[email protected]> wrote:
>> I plan to. I have to wait for the site to be staffed. I have also downgraded
>> forward to 3.1.3 so I can test further. if it happens only on 3.2.x then I
>> had an upgrade a phone and selectively test without disrupting a working
>> sytem. otherwise I have to snapshot/calltrace then wipe and load ip 4.2.1.
>>
>> On Jun 20, 2011 8:07 AM, "George Niculae" <[email protected]> wrote:
>>> On Mon, Jun 20, 2011 at 2:20 PM, Tony Graziano
>>> <[email protected]> wrote:
>>>> On Monday, June 20, 2011, Douglas Hubler <[email protected]> wrote:
>>>>> On Sun, Jun 19, 2011 at 11:44 PM, Paul Curtis <[email protected]> wrote:
>>>>>> This is a known issue with Polycom, I worked with them to resolve the
>>>>>> missing PRACK.  This also had to do with the on-hold issue I had posted
>>>>>> a
>>>>>> while back.  That was when Polycom noticed the missing PRACK.  They do
>>>>>> have a software release fix coming 3.2.5B, surprised it hasn't posted
>>>>>> yet.
>>>>>>  It's been well over 6 weeks.  Perhaps they found other issues to add
>>>>>> prior to releasing it.
>>>>>>
>>>>>> This only occurred in 4.4 (all releases).  4.2.1 worked just fine.
>>>>>> Polycom phones that are affected in my environment were
>>>>>> 331,335,560,670.
>>>>>> At least that is what I have to test with.  The error occurred with
>>>>>> calls
>>>>>> from inbound / outbound gateways of any type, even other sipx systems.
>>>>>
>>>>> If someone can reproduce this on 4.4, can you disable this distinct
>>>>> ringtones
>>>>>
>>>>>  http://wiki.sipfoundry.org/display/sipXecs/Distinct+ringtones+for+internal+and+external+calls
>>>>> and see if problem persists
>>>>> _______
>>>>
>>>> Problem persists with distinctive ringtones off.
>>>
>>> Tony, could you take snapshot and raise a critical in JIRA?
>>>
>>> Thanks,
>>> George
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>>
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