Tony, I'm not sure if this is the same, but...
There was a customer that had an issue where 50 percent of about 100 polycoms would randomly lockup. They were not on calls at the time, just out of the blue lock-ups. I never tracked down the ultimate problem, but did come up with a workaround. I removed all SRV records and used just a single A record avoided the lockups. In this case, customer didn't need HA so we could do this. I discovered this because the last log message in polycom phone log was a SRV record lookup. On Thu, Jun 23, 2011 at 5:56 AM, Tony Graziano (JIRA) <[email protected]> wrote: > Polycom phone rebots after 10-14 minutes on a call > -------------------------------------------------- > > Key: XX-9724 > URL: http://track.sipfoundry.org/browse/XX-9724 > Project: sipXecs > Issue Type: Bug > Components: Polycom, sipXbridge, sipXproxy > Affects Versions: 4.4 > Environment: 4.4 installed from ISO all patched up, polycom firmware > 3.1.3, 3.2.4, 3.2.5 > Reporter: Tony Graziano > > > I am finding my polycom 650 reboots if i am on a call "more than" ten > minutes. I have gone back to CDR data and looked at the failed calls (which > only show COMPLETED) and find they are 10, 12 or 14 minutes long thus far. > The phone is not remote in this case either. It is using a sip trunk, but > have tried several POPS. Calls through analog ATA's stay up and do not reboot. > > The phone does have several "external lines on it". > > I will grab sip traces and log files and post after I verify it happens > without external lines on it or not. > > If you are also having the same type of issue details would also be > appreciated. > > -- > This message is automatically generated by JIRA. > - > If you think it was sent incorrectly contact one of the administrators: > http://track.sipfoundry.org/secure/Administrators.jspa > - > For more information on JIRA, see: http://www.atlassian.com/software/jira > > > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
