I am working with some SPA942 phones now.  MOH works fine in a traditional
and expected way - place a call on hold.  ON the wiki there are some notes
on use of the SPA942.

 

After hearing a lot of negative on these phones, I'm quite surprised at how
well they actually work with sipXecs.

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Michael Picher
Sent: Thursday, July 14, 2011 4:01 AM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] MOH question

 

See in-line below...

On Thu, Jul 14, 2011 at 6:43 AM, Tony Graziano
<[email protected]> wrote:

 

On Thu, Jul 14, 2011 at 5:09 AM, <[email protected]> wrote:

 Good day to everyone! I'm sorry if I ask too many questions, but I'm
 really interested in sipX and have a lot of different ideas and
 questions.
 Here is another one ;)
 The feature I'm interested in is MOH. And I've got 2 questions.
 1) There is no music on hold usning Linksys SPA phones
 (941/921/922/942). I've already fixed all the MOH options (MOH server
 and so on..), but when I place an active call on hold, there is no music
 on the other side, just silence.

 

You should not have to "fix" the options if sipx is writing the config file
and managing the phone for you. It will default the MOH server to
"~~mh~@sipdomain, which is a "line" setting" on those phones.

 

 

 2) And th main feature I'm trying to find out is playing music instead
 of hooter. In other words when I call another user it would be exellent
 if I hear music until he picks up the phone.
 Is it possible? For example I have a SIP-trunk to a PSTN using
 sipXbrige (default freeswitch SBC) and in the SBC options I've checked
 MOH value (MOH: yes). So, now, when somebody calls me from PSTN he can
 hear music until I answer. Can I provide something like this for local
 calls?

 

MOH is only used when the call is being handled during call transfers or
call park.

 

If you hit the HOLD button on the phone, MOH is not invoked (thats a
hardware based hold, not a proxy based hold). 

 

You are asking for something the hardware is not designed to do.

 

Technically, you could do this with the ACD.  Route a call into an ACD queue
that has that user in it.  Make sure the user is set to be logged in to ACD
all the time.

 

Mike

 

 Thank you.
 Regards, gor
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-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.326.5325

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]

Helpdesk Contract Customers:
http://support.myitdepartment.net

 

Blog:

http://blog.myitdepartment.net

 

Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4



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-- 
Michael Picher
eZuce
Director of Technical Services
O.978-296-1005 X2015 
M.207-956-0262
@mpicher <http://twitter.com/mpicher> 
www.ezuce.com

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