Sounds like a phone config issue. Have the devices been restricted to a
number of calls at one time?

On Wed, Aug 10, 2011 at 12:42 PM, Mike Graham
<[email protected]>wrote:

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>
> sipX version 4.2.1-018971.21.0
> gateways are Audiocodes Mediant 1000s, PRI, version
> 5.80A.023.006
>
> There is some use of forwarding, but not that much,
> particularly with the number of reports I've received.
>
> There are actually 2 Mediants.  One we have used for 2+
> years with no trouble.  The second one was only recently
> added to deal with an increase in users.  The ringing has
> only been reported since the addition.  The config files
> look identical though.  We're checking with our carrier for
> differences in the way the PRIs are configured.
>
> To be clear, the phone itself is not ringing - the phantom
> ring is heard in the earpiece.
>
> Mike
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