--Please enter your response above this line-- We have a client using SipXecs 4.0.1-015823 They've had several phone issues over the last few weeks with call quality and a few other things. We resolved the issue for several weeks by replacing a switch and cabling. On Thursday they had some transfer issues and the date/time were wrong after we rebooted the SipXecs because it froze while we were in it look for the cause of poor quality which had just returned. We restored a recent backup to the SipXecs thinking that the config may have been corrupted during the system hang. Note prior to restoring the config, calls to/from outside worked, only the date/timer were wrong and internal transfers did not work. Since the restore they cannot send or receive calls to the outside. A packet capture on the SBC (InGate Siparator) and at the ITSP reveal the following error.
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