kind of late to diagnose. very bothersome to troubleshoot 4.2.anything.

you are asking something that you already have an answer to:

http://track.sipfoundry.org/browse/XX-8063


On Thu, Sep 8, 2011 at 10:08 AM, Jan Fricke <[email protected]> wrote:

> Hi,
>
> after a reboot everything works fine again. The problem is more complex
> than it seemed on the first look. Let me explain it:
>
>
>
> The hole telephony was down. The system ran for several month without any
> problem. It was reachable by ssh and http.
>
> sipxproc on console showed all services running. SipXconfig showed all
> services undefined. About one hour before the monitoring alerted the CPU
> load there were some strange lines in the proxy log:
>
>
>
> "2011-09-07T18:26:49.312936Z":3516699:KERNEL:ERR:master.voip.asdf.local:SipClientTcp-26:FFFFFFFF:SipXProxy:"OsMsgQShared::doSendCore
> message send failed for queue 'SipTcpServer-3' - no room, ret = 9"
>
>
>
> Later also :
>
> "2011-09-08T00:20:28.966534Z":3528586:SIP:CRIT:master.voip.asdf.local:SipClientUdp-8:B7A8FB90:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers
> send failed with status 12 (numMsgs = 2000, maxMsgs = 2000)"
>
> "2011-09-08T00:20:28.966559Z":3528587:SIP:CRIT:master.voip.asdf.local:SipClientUdp-8:B7A8FB90:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers
> send failed to queue named 'SipRouter-11'"
>
> "2011-09-08T00:20:28.966577Z":3528588:SIP:CRIT:master.voip.asdf.local:SipClientUdp-8:B7A8FB90:SipXProxy:"SipUserAgent::queueMessageToInterestedObservers
> observerQueue 0x9860ec4, observerData (nil), SIP method '', wantsRequests 1,
> wantsResponses 0, wantsIncoming 1, wantsOutGoing 0, eventName '', SipSession
> (nil)"
>
>
>
>
>
> When I tried to restart the presence service In the sipxpresence.log
>
> "2011-09-08T07:00:09.394617Z":4:KERNEL:ERR:master.voip.asdf.local:SipServerBroker-4:FFFFFFFF:sipxpresence:"OsServerSocket:
> accept(3) error: 22=Invalid argument"
>
> "2011-09-08T07:00:29.390130Z":5:ACD:CRIT:master.voip.asdf.local:pid-3269:B7F446E0:sipxpresence:"sigHandler:
> caught signal: 6"
>
>
>
>
>
>
>
> It seems that the network stack worked partially (it accepted packets on
> existing socket. That’s why ssh and http worked.). But after receiving the
> packets it could not process it internally. Loopback interface for internal
> communication crashed? An local application that normally subscribes
> presence from the rls got no answer on its subscribe request. Kernel
> crashed? To me this seems like a very strange operating system issue. What
> do you think?
>
>
>
> Sincerely
>
>
>
> *Von:* [email protected] [mailto:
> [email protected]] *Im Auftrag von *Tony Graziano
> *Gese**ndet:* Donnerstag, 8. September 2011 10:41
> *An:* Discussion list for users of sipXecs software
> *Betreff:* Re: [sipx-users] SipXrls stopped working
>
>
>
> I think this has been discussed before. RLS has a performance issue in
> larger installations especially with XMPP roles enabled. In your case
> updating to 4.4 would help to eliminate a lot of the RLS issues, but in the
> meantime have you attempted a reboot?
>
> On Thu, Sep 8, 2011 at 4:27 AM, Michael Picher <[email protected]> wrote:
>
> Jan,
>
>
>
> I'd move to 4.4.0 to pick up large improvements to RLS.
>
>
>
> Thanks,
>
>   Mike
>
> On Thu, Sep 8, 2011 at 2:56 AM, Jan Fricke <[email protected]> wrote:
>
> Hi,
>
> since yesterday we have a problem with the resourcelistserver of a sipx
> 4.2.1 installation. Our system monitoring threw an alert CPU 100% Load > 70.
>
> /var/log/messages.1 contains the following information several times:
>
>
>
> Sep  7 20:23:47 master kernel: INFO: task sipxrls:3896 blocked for more
> than 120 seconds.
>
> Sep  7 20:23:47 master kernel: "echo 0 >
> /proc/sys/kernel/hung_task_timeout_secs" disables this message.
>
> Sep  7 20:23:47 master kernel: sipxrls       D 000C5F27  2604  3896
> 3160          3949       (NOTLB)
>
> Sep  7 20:23:47 master kernel:        f68cde58 00000082 634ecdc0 000c5f27
> 000c5f27 f62eb000 00000092 0000000a
>
> Sep  7 20:23:47 master kernel:        f6227550 634ecdc0 000c5f27 00000000
> 00000001 f622765c c2013944 f74c1e40
>
> Sep  7 20:23:47 master kernel:        00000002 c2013944 00000000 00000001
> 00000070 00000080 018cc900 634ecdc0
>
> Sep  7 20:23:47 master kernel: Call Trace:
>
> Sep  7 20:23:47 master kernel:  [<c061c8ab>] wait_for_completion+0x6b/0x8f
>
> Sep  7 20:23:47 master kernel:  [<c041f7a7>] default_wake_function+0x0/0xc
>
> Sep  7 20:23:47 master kernel:  [<c0426be4>] exit_mm+0x69/0xda
>
> Sep  7 20:23:47 master kernel:  [<c04280cd>] do_exit+0x20c/0x794
>
> Sep  7 20:23:47 master kernel:  [<c04286cb>] sys_exit_group+0x0/0xd
>
> Sep  7 20:23:47 master kernel:  [<c042fddf>]
> get_signal_to_deliver+0x3a2/0x3c9
>
> Sep  7 20:23:48 master kernel:  [<c0404583>] do_notify_resume+0x77/0x67d
>
> Sep  7 20:23:48 master kernel:  [<c041f7a7>] default_wake_function+0x0/0xc
>
> Sep  7 20:23:48 master kernel:  [<c044be1e>]
> audit_syscall_entry+0x15a/0x18c
>
> Sep  7 20:23:48 master kernel:  [<c044c1b8>] audit_syscall_exit+0x2da/0x301
>
> Sep  7 20:23:48 master kernel:  [<c0404fa6>] work_notifysig+0x13/0x19
>
> Sep  7 20:23:48 master kernel:  =======================
>
> Sep  7 20:23:48 master kernel: INFO: task sipxrls:3949 blocked for more
> than 120 seconds.
>
> Sep  7 20:23:48 master kernel: "echo 0 >
> /proc/sys/kernel/hung_task_timeout_secs" disables this message.
>
> Sep  7 20:23:48 master kernel: sipxrls       D 000C5F27  2868  3949
> 3160          3951  3896 (NOTLB)
>
> Sep  7 20:23:48 master kernel:        f6295e58 00000082 635e1000 000c5f27
> 000c5f27 f62eb000 00000092 00000007
>
> Sep  7 20:23:48 master kernel:        f6294aa0 635e1000 000c5f27 00000000
> 00000001 f6294bac c2013944 f74c1e40
>
> Sep  7 20:23:48 master kernel:        00000002 c2013944 00000000 00000000
> 00000000 c0405a89 f74c1e78 635e1000
>
> Sep  7 20:23:48 master kernel: Call Trace:
>
> Sep  7 20:23:48 master kernel:  [<c0405a89>] error_code+0x39/0x40
>
> Sep  7 20:23:48 master kernel:  [<c061c8ab>] wait_for_completion+0x6b/0x8f
>
> Sep  7 20:23:48 master kernel:  [<c041f7a7>] default_wake_function+0x0/0xc
>
> Sep  7 20:23:48 master kernel:  [<c0426be4>] exit_mm+0x69/0xda
>
> Sep  7 20:23:48 master kernel:  [<c04280cd>] do_exit+0x20c/0x794
>
> Sep  7 20:23:48 master kernel:  [<c04286cb>] sys_exit_group+0x0/0xd
>
> Sep  7 20:23:48 master kernel:  [<c042fddf>]
> get_signal_to_deliver+0x3a2/0x3c9
>
> Sep  7 20:23:48 master kernel:  [<c0404583>] do_notify_resume+0x77/0x67d
>
> Sep  7 20:23:48 master kernel:  [<c042f837>] dequeue_signal+0x34/0xa8
>
> Sep  7 20:23:48 master kernel:  [<c042e0d2>] recalc_sigpending+0xe/0x20
>
> Sep  7 20:23:48 master kernel:  [<c04305a1>]
> sys_rt_sigtimedwait+0x253/0x2c2
>
> Sep  7 20:23:48 master kernel:  [<c044be1e>]
> audit_syscall_entry+0x15a/0x18c
>
> Sep  7 20:23:48 master kernel:  [<c044c1b8>] audit_syscall_exit+0x2da/0x301
>
> Sep  7 20:23:48 master kernel:  [<c0404fa6>] work_notifysig+0x13/0x19
>
> Sep  7 20:23:48 master kernel:  =======================
>
>
>
> After a while the heavy load was gone but since then the rls does not work.
> I tried to restart with
>
>
>
> sipxproc –restart ResourceListServer
>
>
>
> but it does not answer any subscribe requests an
> /var/log/sipxpbx/sipxrls.log is empty.
>
>
>
>
>
> Any ideas?
>
> _____________________________
>
> Jan Fricke B.Sc. Cs.
>
>
>
> IANT- APPLIED NGN-TECHNOLOGIES
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> --
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> --
> ======================
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> Telephone: 434.984.8430
> sip: [email protected]
> Fax: 434.465.6833
>
> Email: [email protected]
>
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-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.465.6833

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]

Helpdesk Contract Customers:
http://support.myitdepartment.net

<http://support.myitdepartment.net>Blog:
http://blog.myitdepartment.net

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