Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Organization: SipXecs Forum In-Reply-To: <[email protected]> X-FUDforum: 08063afcdd00a6e76393c5b9527381e8 <63652> Message-ID: <[email protected]>
You can route incoming calls to: Users (ring) Hunt groups (ring) Auto Attendant (greeting message followed by caller pressing options) You can also send the call the an ACD system, which means people have to be logged into the ACD. The ACD will play "moh" (music on hold). It's really designed to be more call center-like. The existing ACD is rather limited and would not work well for an attendant. The OpenACD integration is a work in progress, but again, the call flow and procedure for an attendant might be too much to ask of a receptionist (IMO). -- ===================== Tony Graziano, Manager Telephone: 434.984.8430 sip: mailto:[email protected][/email][/email] Fax: 434.984.8431 Email: mailto:[email protected][/email][/email] _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
