I don't think anyone should make sense of this until you can explain the call flow, or limit the call trace to a particular call.
Can you do one or the other? The ITSP is syaing the options are not acceptable, stating: Reason: Q.850;cause=88;text="INCOMPATIBLE_DESTINATION" Which probably means they dont like the codec in the media server. That really shouldn't matter since the destination should NOT be the media server. The REFER is not being handled locally from what I can see, otherwise they would be accepting the call. Explain what you have in intranets/subnets and what type of network sipxecs is on locally. Then provide how you connect to the ITSP (registration or IP based). In any case, I think I see the reinvite in frame 36, and the ITSP says BYE at frame 47 saying an incompatible destination. So my question here is, since it appears that the ITSP (see frame 10) supports REFER, why don't you set them up as an unmanaged gateway and esentially leave sipxbridge out of the mix? On Sun, Oct 2, 2011 at 2:30 PM, Tony Graziano <[email protected]> wrote: > I cantlook at thetrace until later. the itsp must support reinvite in order > to handle transfers. > > the are directions on the wiki to produce a trace for one particular call. > > On Oct 2, 2011 2:19 PM, "Ewan McLean" <[email protected]> wrote: >> Hi >> >> I have an autoattendant set up. When someone presses 1 to be >> transferred, the call rings on the destination phone (and keeps ringing) >> but the caller gets disconnected. I have isolated this to a particular >> gateway as the same attendant works perfectly on another gateway >> provided by a different ITSP. This is the trace file. I'm having >> difficulty making sense of it as it's a much bigger trace than the ones >> I've been getting used to recently. >> >> On an aside this is the same ITSP I have been having trouble getting >> outbound calling working with, I haven't had time to look at that >> properly yet. >> >> Can anyone help? >> >> Many thanks >> >> Ewan >> >> -- >> <http://servistech.co.uk>Ewan McLean >> >> 02034684428 >> servistech.co.uk <http://servistech.co.uk> > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Contract Customers: http://support.myitdepartment.net Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
