I've asked if they support SDP without options, thanks for the hint.

I've gone back to routing on the Huawei and everything is up and running except transfers. I don't have the resources to buy another computer as a gateway/firewall but thank you for the suggestion.

Tony I apologise if I have not been understanding your suggestions properly, I'm totally new to this and I don't even know what half the SIP messages mean in theory and in practice so I'm trying my best :) Is there a test I can run to see if the Huawei is in fact doing symmetric NAT as required?

Also this is the latest from the ISP (aside from a huge logfile of my calls that I couldn't face looking at yet):

"
We support 3PCC (re-INVITE) but it depends on what the re-INVITE is attempting to change. Are you trying to proxy the transfer event to us? We would not support a transfer attempt as this would constitute another billing event, we should however support a change in media path so long as the codec is supported. "

Thanks again for all the support folks

Ewan



Tony Graziano
03 October 2011 23:55

I never once indicated you should put sipx directly to the modem. I indicated very precisely what kind of functionality your should have ina  firewall, sipx is not a firewall.

modem in bridged mode <-> firewall capable of doing nat and symmetrical (full cone nat), which you can competently configure <--> sipx

I even sent you a sample picture. 

Stop bumbling through until you understand the requirements.




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======================
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Telephone: 434.984.8430
sip: [email protected]
Fax: 434.465.6833

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LAN/Telephony/Security and Control Systems Helpdesk:
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Ewan McLean
03 October 2011 23:24

Hi folks

Thanks for the responses. I gave a go at taking my router out of the equation. Setting it into bridged mode basically turned it into a modem. I then configured the linux server as a gateway/router, masquerading NAT out and static NAT in on port 5060. It now seems to be doing outbound and inbound calls fine, and calls between extensions work. What doesn't work now that did before, is transfers (full stop), IVRs, voicemail, etc. even from internal. I'm guessing I've got to add some more iptables rules beyond just port 5060 but I'm not sure what. And is this the right way to implement NAT?

Ewan



Todd Hodgen
03 October 2011 18:39

I've seen very similar results when the ITSP cannot accept SDP without
options as well.  Check with your ITSP.

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Tony Graziano
Sent: Sunday, October 02, 2011 4:29 PM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Calls dropped during transfer

crap... you need to confirm the nat and port forwarding in your home router
is going to do what it needs to do. unless you can out your broadband into a
bridged mode and control your own firewall properly configured, I would not
waste your time.

On Sun, Oct 2, 2011 at 7:04 PM, Ewan McLean <[email protected]>
wrote:
It's a SOHO installation, when I say home router I just mean it's not 
a Cisco enterprise router or anything, it's a broadband router. Sipx 
is in the home office. Each computer is setup with security and 
IPTABLES will be added to sipx once it's working.

Tony Graziano wrote:

hold on a sec... what is the relevance of the home router type mentioning?

is sipx at home or somewhere else? if so, what type of firewall is 
being used?

On Sun, Oct 2, 2011 at 6:47 PM, Ewan McLean 
<[email protected]> wrote:

It should be just one call - I rotated out the logs before I placed a 
test call then merged them immediately afterwards? I dialled in on the 
ITSP trunk, got connected to my auto attendant, pressed one to 
transfer to an internal extension (201), heard the 'hold while i 
transfer you' blurb, then got cut off. Meanwhile extension 201 started 
ringing even though the call had been cut off, it was silence when the
extension was picked up.
Intranet domains *.servistech.co.uk
Intranet subnets 192.168.1.0/25

Sipx at 192.168.1.100
Extension 201 on a polycom at 192.168.1.5

Home type ADSL router/switch at 192.168.1.100 with no port forwarding, 
firewall etc. set up as far as I can tell.

The ITSP is called Numbergroup at sip.numbergroup-services.com

I tried an unmanaged gateway but it didn't seem to work. I plugged in 
the same address as the destination but there was nowhere to plug in 
authentication details and as far as I know it's setup to require those.

I'm new to the raw SIP messages here, I used to use asterisk which hid 
all of it. Happy to learn, but it's a bit overwhelming. I'm not sure 
what the difference between the media server, bridge, proxy, registrar,
trunking etc.
components are.

Does any of this help?

Tony Graziano wrote:

I don't think anyone should make sense of this until you can explain 
the call flow, or limit the call trace to a particular call.

Can you do one or the other?

The ITSP is syaing the options are not acceptable, stating: Reason:
Q.850;cause=88;text="INCOMPATIBLE_DESTINATION"

Which probably means they dont like the codec in the media server.
That really shouldn't matter since the destination should NOT be the 
media server. The REFER is not being handled locally from what I can 
see, otherwise they would be accepting the call.

Explain what you have in intranets/subnets and what type of network 
sipxecs is on locally. Then provide how you connect to the ITSP 
(registration or IP based).

In any case, I think I see the reinvite in frame 36, and the ITSP says 
BYE at frame 47 saying an incompatible destination.

So my question here is, since it appears that the ITSP (see frame 10) 
supports REFER, why don't you set them up as an unmanaged gateway and 
esentially leave sipxbridge out of the mix?


On Sun, Oct 2, 2011 at 2:30 PM, Tony Graziano 
<[email protected]> wrote:

I cantlook at thetrace until later. the itsp must support reinvite in 
order to handle transfers.

the are directions on the wiki to produce a trace for one particular call.

On Oct 2, 2011 2:19 PM, "Ewan McLean" <[email protected]>
wrote:
Hi

I have an autoattendant set up. When someone presses 1 to be 
transferred, the call rings on the destination phone (and keeps 
ringing) but the caller gets disconnected. I have isolated this to a 
particular gateway as the same attendant works perfectly on another 
gateway provided by a different ITSP. This is the trace file. I'm 
having difficulty making sense of it as it's a much bigger trace than 
the ones I've been getting used to recently.

On an aside this is the same ITSP I have been having trouble getting 
outbound calling working with, I haven't had time to look at that 
properly yet.

Can anyone help?

Many thanks

Ewan

--
<http://servistech.co.uk>Ewan McLean

02034684428
servistech.co.uk <http://servistech.co.uk>



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--
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.465.6833

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]

Helpdesk Contract Customers:
http://support.myitdepartment.net
Blog:
http://blog.myitdepartment.net

Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
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Tony Graziano
03 October 2011 00:28

crap... you need to confirm the nat and port forwarding in your home
router is going to do what it needs to do. unless you can out your
broadband into a bridged mode and control your own firewall properly
configured, I would not waste your time.

On Sun, Oct 2, 2011 at 7:04 PM, Ewan McLean





Ewan McLean
03 October 2011 00:04

It's a SOHO installation, when I say home router I just mean it's not a Cisco enterprise router or anything, it's a broadband router. Sipx is in the home office. Each computer is setup with security and IPTABLES will be added to sipx once it's working.

Tony Graziano wrote:
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