Thanks, I'll check in with the ITSP and check the multiple calls setting.

Jeff
On Nov 12, 2011, at 7:18 AM, Tony Graziano wrote:

> you might also look at the ata settings. it doesn't seem to have a feature 
> for multiple calls enabled, and since there is no voicemail enabled for the 
> account I cannot see why anything would be wrong except that the itsp should 
> be trying again because, well, busy is busy.
> 
> On Fri, Nov 11, 2011 at 9:12 PM, Joegen Baclor <[email protected]> wrote:
> The 486 response is straight forward and might be indicative of the real 
> state of the phone.    The thing that is crazy about this call is when your 
> ITSP receives the 486 response, it retries the same INVITE with the same call 
> ID different via, same cseq to sipXbridge which respond back with "hey are 
> you looping back to me or you are just plain crazy?"
> 
> 
> 
> On 11/12/2011 07:48 AM, Jeff Gilmore wrote:
>> Hi all,
>>      In the last month or two, I have been getting reports of intermittent 
>> problems with incoming calls.  The callers get a message (I think from my 
>> ITSP) that the number is not in service.  The calls actually do make it to 
>> my server, and all the way to the Linksys 2102 ATA device.  
>> 
>> Over the course of the call, the ATA responds with a "486 busy here".  I 
>> also see later a "Loop detected" message from sipXbridge.  It might be the 
>> case that the user is actually on the phone when the call comes in (and this 
>> particular customer does not have voicemail enabled).  But the logs don't 
>> seem to indicate that.
>> 
>> A few minutes later, everything works fine.  Until recently, there were no 
>> such reported problems.
>> 
>> Would anyone be willing to look at this trace and comment on what you see?
>> 
>> 
>> 
>> 
>> I would greatly appreciate it.
>> 
>> Jeff
>> 
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