FYI ... polycom version 4 Firmware is out... On Thu, Dec 1, 2011 at 8:03 AM, Chris Rawlings <[email protected]>wrote:
> yes i just saw this... i also just updated my office and a client office > having this issue to 3.2.6... > > only issue i am getting is if you quickly double tap the hold button it > will seem like the call is lost... pressing hold again brings the call out > of hold properly... > > > > On Tue, Nov 29, 2011 at 9:05 PM, Tony Graziano < > [email protected]> wrote: > >> I do not see any downside to using 3.2.6 so far. >> On Nov 29, 2011 7:59 PM, "Melcon Moraes" <[email protected]> wrote: >> >>> So, is the 3.2.6 a better option for sipx 4.4? >>> >>> - >>> MM >>> >>> On Mon, Nov 7, 2011 at 15:42, Tony Graziano < >>> [email protected]> wrote: >>> >>>> It seems as though Polycom fixed this in 3.2.6, my original >>>> troubleshooting was not using this version. I think it may also have >>>> fixed ringbacks for blf when using efk alss, I should know later >>>> today. >>>> >>>> On Fri, Nov 4, 2011 at 3:33 PM, Tony Graziano >>>> <[email protected]> wrote: >>>> > load efk and see what happens >>>> > >>>> > On Nov 4, 2011 2:03 PM, "Michael Picher" <[email protected]> wrote: >>>> >> >>>> >> I just did it like 4 times on and off hold, inbound from wireless >>>> phone to >>>> >> voip.ms trunk terminated on sipXbridge to a remote phone coming in >>>> from >>>> >> remote NAT. >>>> >> Polycom firmware 3.2.4b, bootrom 4.3.1, latest build. >>>> >> Mike >>>> >> >>>> >> On Fri, Nov 4, 2011 at 1:38 PM, Paul Curtis <[email protected]> wrote: >>>> >>> >>>> >>> This also occurred while using Cisco 2811 gateways. The Polycom >>>> does not >>>> >>> respond correctly when initiating the Hold, it does not send a >>>> PRACK when it >>>> >>> should. I had worked with polycom on this issue earlier this year >>>> and they >>>> >>> gave me a patched version that they still have not released which is >>>> >>> 3.2.5.b. Seems to be coming up more and more on this list. >>>> >>> >>>> >>> >>>> >>> >>>> >>> From: [email protected] >>>> >>> [mailto:[email protected]] On Behalf Of Tony >>>> Graziano >>>> >>> Sent: Friday, November 04, 2011 10:09 AM >>>> >>> To: Discussion list for users of sipXecs software >>>> >>> Subject: Re: [sipx-users] Hold BUG on 4.4 using HOLD on Polycom >>>> phones >>>> >>> >>>> >>> >>>> >>> >>>> >>> ok. I will see if I can reproduce in the lab and submit a tracker. >>>> >>> >>>> >>> On Nov 4, 2011 12:46 PM, "Kevin George" <[email protected]> >>>> wrote: >>>> >>> >>>> >>> Sounds almost exactly like the issue I described in July. In my >>>> >>> situation when I put the (sip trunk) caller on hold, then resume, >>>> then hold >>>> >>> again, then resume the call messes up everytime. If I remove the >>>> moh config >>>> >>> from the polycom config manually, the problem doesn't occur. >>>> >>> >>>> >>> I'm still running the old version though. >>>> (sipxproxy-4.4.0-235.g353d7) >>>> >>> Bandwidth.com sip trunks >>>> >>> Polycom 550 3.2.4b and 3.2.5 >>>> >>> >>>> >>> I do see the ~mh~ entries in my CDR stuck also. >>>> >>> >>>> >>> On Fri, Nov 4, 2011 at 8:50 AM, Tony Graziano >>>> >>> <[email protected]> wrote: >>>> >>> >>>> >>> Numerous firmware/bootrom versions, what I am seeing is using 4.4 >>>> >>> (latest) if someone calls in via siptrunk on internal, and puts the >>>> >>> caller on hold (using the hold button) then resumes the call, the >>>> >>> calls is stuck in CDR as ~mh~ while the call is resumed. >>>> Occasionally, >>>> >>> the call cannot be resumed, and the phones start locking up and have >>>> >>> to be unplugged. >>>> >>> >>>> >>> It's odd the calls stuck in CDR showing ~mh~ happens and sometimes >>>> the >>>> >>> call is actually stuck in the media server too. >>>> >>> >>>> >>> This only started happening when putting on the last update. >>>> >>> (2011-10-12). Can anyone else duplicate this? >>>> >>> >>>> >>> -- >>>> >>> ====================== >>>> >>> Tony Graziano, Manager >>>> >>> Telephone: 434.984.8430 >>>> >>> sip: [email protected] >>>> >>> Fax: 434.465.6833 >>>> >>> >>>> >>> Email: [email protected] >>>> >>> >>>> >>> LAN/Telephony/Security and Control Systems Helpdesk: >>>> >>> Telephone: 434.984.8426 >>>> >>> sip: [email protected] >>>> >>> >>>> >>> Helpdesk Customers: http://myhelp.myitdepartment.net >>>> >>> Blog: http://blog.myitdepartment.net >>>> >>> >>>> >>> Linked-In Profile: >>>> >>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >>>> >>> Ask about our Internet Fax services! >>>> >>> _______________________________________________ >>>> >>> sipx-users mailing list >>>> >>> [email protected] >>>> >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>> >>> >>>> >>> >>>> >>> -- >>>> >>> Kevin George >>>> >>> >>>> >>> _______________________________________________ >>>> >>> sipx-users mailing list >>>> >>> [email protected] >>>> >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>> >>> >>>> >>> _______________________________________________ >>>> >>> sipx-users mailing list >>>> >>> [email protected] >>>> >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>> >> >>>> >> >>>> >> >>>> >> -- >>>> >> Michael Picher, Director of Technical Services >>>> >> eZuce, Inc. >>>> >> >>>> >> 300 Brickstone Square >>>> >> >>>> >> Suite 201 >>>> >> >>>> >> Andover, MA. 01810 >>>> >> >>>> >> O.978-296-1005 X2015 >>>> >> M.207-956-0262 >>>> >> @mpicher <http://twitter.com/mpicher> >>>> >> www.ezuce.com >>>> >> >>>> >> >>>> >> _______________________________________________ >>>> >> sipx-users mailing list >>>> >> [email protected] >>>> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>> > >>>> >>>> >>>> >>>> -- >>>> ====================== >>>> Tony Graziano, Manager >>>> Telephone: 434.984.8430 >>>> sip: [email protected] >>>> Fax: 434.465.6833 >>>> >>>> Email: [email protected] >>>> >>>> LAN/Telephony/Security and Control Systems Helpdesk: >>>> Telephone: 434.984.8426 >>>> sip: [email protected] >>>> >>>> Helpdesk Customers: http://myhelp.myitdepartment.net >>>> Blog: http://blog.myitdepartment.net >>>> >>>> Linked-In Profile: >>>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >>>> Ask about our Internet Fax services! >>>> _______________________________________________ >>>> sipx-users mailing list >>>> [email protected] >>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>> >>> >>> >>> _______________________________________________ >>> sipx-users mailing list >>> [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > > -- > Thank You, > Chris Rawlings > IT Consultant > > phone - 610.741.3324 > > VCP RHCE RHCT MCSE > -- Thank You, Chris Rawlings IT Consultant phone - 610.741.3324 VCP RHCE RHCT MCSE
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