No Invite no ring. Glad it was that easy to solve.
On Dec 13, 2011 4:09 PM, "Ly Tran" <[email protected]> wrote:

>  Thanks Tony.  I did a siptrace and could not see any traffic coming in
> when initiating an external call to that DID.. not even an Invite.  Called
> ITSP and told them this and to check configuration again for this number.
> Problem now fixed.  T.38 was enabled, but the DID was not assigned to our
> trunk group. One out of 15 not too bad <grin>. ****
>
> ** **
>
> Ly Tran****
>
> ** **
>
> *From:* [email protected] [mailto:
> [email protected]] *On Behalf Of *Tony Graziano
> *Sent:* Tuesday, December 13, 2011 12:55 PM
> *To:* Discussion list for users of sipXecs software
> *Subject:* Re: [sipx-users] Incoming DID Not Working****
>
> ** **
>
> Let me elaborate...****
>
> I see the same problem with providers who do not send rtp on from the same
> address the invite comes from. This usually becomes a problem especially
> when you use more than one wan connection. ****
>
> On Dec 13, 2011 1:43 PM, "Tony Graziano" <[email protected]>
> wrote:****
>
> You would need a sip trace to make sure it sends the invite on port 5080
> and from the expected ip address or gateway with your provider. ****
>
> Then we would want to make sure it does a proper reinvite for t.38. ****
>
> I suspect it does not come from the same provider gateway but the best
> thing to do is to get a trace of the call.****
>
> On Dec 13, 2011 1:14 PM, "Ly Tran" <[email protected]> wrote:****
>
> We have an unusual problem with one of our DIDs not working correctly and
> cannot seem to figure out.  If someone have experienced this before or can
> point me in the right direction, it would be appreciated.  We have the most
> current sipx version loaded.  PBX has been restarted.  All other DIDs works
> correctly for incoming/outgoing calls.  This one DID was used as a t.38 fax
> alias and had been working properly, until now and cannot receive any
> faxes.  We have 14 other DIDs used for f t.38 faxing and they work fine.
> In testing, we removed this DID from the fax alias and assigned it to a
> user/phone.  We can dial the phone internally using the extension and dial
> outbound calls, but cannot receive incoming to this DID.  Dialing this
> number externally only gets “dead air”.  The PBX does not seem to pick up
> the call and route.****
>
>  ****
>
> Ly Tran****
>
>  ****
>
>
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