On Sun, Jan 29, 2012 at 8:27 PM, Chris Rawlings <[email protected]> wrote:
> i would suggest using an external SIP Based IVR System that your forward
> calls to through SipXecs... register the IVR as an extension on the
> system... the system you create needs to be able to send calls back to
> SipXecs similar to a phone with blind transfers.
>
> i use Exchange Server 2010 for a voice recognition system.. works great...
> it uses blind transfers to send the calls to the phone assigned to the name
> of the person you talk to.
>
>
> On Sun, Jan 29, 2012 at 11:51 AM, Roman Gelfand <[email protected]> wrote:
>>
>> I am looking to build a dynamic response, based on db queries, ivr system.
>>
>> Can the current ivr infrastructure be linked to a db, like mysl, so
>> ivr system could query this db?  If yes, is there sample code? If not,
>> what would I need to do to make it happen and if you could point me to
>> resources?
>>

Not sure if this is what you're asking, but anyway: in sipXecs 4.6 IVR
was ported to Spring and made plugable, meaning that you can create a
mailbox manager to store / retrieve voicemails from a db for example,
of ftp server (by default it uses the local file system but I made a
prototype with storing voicemails on a db) - it can be easily
deployed, by copying jar file in ivr classpath. Mailbox manager could
be written in Java or DSLs like JRuby, Groovy. Hackfest @ Colab (2nd
day) will cover this topic also so it is a good place to come and
raise additional queries.

George
----------
Come meet us at CoLab @ CSU in March (5th & 6th)
http://www.sipfoundry.org/sipx-colab
http://wiki.sipfoundry.org/display/sipXecs/2012+sipX-CoLab+Hackfest
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