I need to figure out if there is a way to reliably initiate a *57 call
trace. We need to use it for things like threatening phone calls . Doing a
*57 allows the local law enforcement to get caller info from the phone
company. The *57 has to be dialed after hanging up from the call so you
have to be sure that you grab the SAME outside line that the call came in
on. I have multiple lines pooled together so grabbing the same line
doesn't usually happen. Does anyone know if there is a way to accomplish
this ? On our old system the line card port id was displayed on the phone
and we were able to dial a prefix and then the line ID so we got back on
the same line. 






On 2/5/12 9:13 PM, "[email protected]"
<[email protected]> wrote:

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