hurray! (sort of) at least mystery solved'ish
On Wed, Mar 28, 2012 at 11:16 AM, Aaron Pursell <[email protected]> wrote: > Its a NAT issue, which we should not have but we do. Thanks for the > replies Tony! > > -Aaron > > > > Aaron Pursell > Network Systems Administration > Easter Seals-Goodwill Northern Rocky Mountain, Inc. > 4400 Central Ave > Great Falls, Montana 59405 > > (406) 771-3721 > [email protected] > >>> "Aaron Pursell" <[email protected]> 3/28/2012 8:06 AM >>> > yes DNS is working correctly. No idea at this point, sip to sip voicemails > don't work and pots to sip works. > > > Aaron Pursell > Network Systems Administration > Easter Seals-Goodwill Northern Rocky Mountain, Inc. > 4400 Central Ave > Great Falls, Montana 59405 > > (406) 771-3721 > [email protected] > >>> Tony Graziano <[email protected]> 3/28/2012 7:40 AM >>> > Then the intranet subnets is also showing this as local? a pcap at your > firewall/vpn might shed some light as to why this is doing that. You are > sure the DNS is working properly for "that" vpn segment? > > > > On Wed, Mar 28, 2012 at 9:22 AM, Aaron Pursell <[email protected]> wrote: > >> Yes I did and no there is only a VPN. Sipx-trace is attached. >> We have other sites with VPNs that work flawlessly, so not sure why >> this one is so troublesome. I already rebuilt the server when I was onsite >> last week, I will be headed back out to Idaho again tomorrow but have other >> issues to deal with; like installing the PRI. >> >> Aaron Pursell >> Network Systems Administration >> Easter Seals-Goodwill Northern Rocky Mountain, Inc. >> 4400 Central Ave >> Great Falls, Montana 59405 >> >> (406) 771-3721 >> [email protected] >> >>> Tony Graziano <[email protected]> 3/28/2012 6:58 AM >>> >> >> After you finalized the install, did you send server its profiles? >> >> 192.168.1.8:5060 -> 172.16.11.8:5060 >> >> Is there a NAT between those? >> >> On Wed, Mar 28, 2012 at 8:48 AM, Aaron Pursell <[email protected]> wrote: >> >>> Its 4.4 latest release, installed via repo. If you call via external >>> audiocodes fxo it works fine, its only sip to sip. I will get around to a >>> siptrace here sometime this morning. >>> >>> Aaron Pursell >>> Network Systems Administration >>> Easter Seals-Goodwill Northern Rocky Mountain, Inc. >>> 4400 Central Ave >>> Great Falls, Montana 59405 >>> >>> (406) 771-3721 >>> [email protected] >>> >>> Tony Graziano <[email protected]> 3/27/2012 5:14 PM >>> >>> >>> Is this a new install? Describe the install method. Weird message that >>> showed before disconnected... >>> >>> Can you call IVR at all internally? Was this a restore? Dis you send the >>> server its profiles? >>> On Mar 27, 2012 6:25 PM, "Aaron Pursell" <[email protected]> wrote: >>> >>>> Here is the log info from the sipxivr.log: >>>> >>>> "2012-03-27T22:22:20.227000Z":383:sipXivr:DEBUG:midcscmph.esgw.org:Thread-7:00000000:sipxivr:"::awaitLiveEvent >>>> event: Content-Disposition: disconnect" >>>> "2012-03-27T22:22:20.227000Z":384:sipXivr:DEBUG:midcscmph.esgw.org:Thread-7:00000000:sipxivr:"::awaitLiveEvent >>>> event: Content-Length: 67" >>>> "2012-03-27T22:22:20.227000Z":385:sipXivr:DEBUG:midcscmph.esgw.org:Thread-7:00000000:sipxivr:"FSES::awaitEvent >>>> live response (text/disconnect-notice) Event-Name ((null)) Application >>>> ((null))" >>>> "2012-03-27T22:22:20.228000Z":386:sipXivr:DEBUG:midcscmph.esgw.org:Thread-7:00000000:sipxivr:"FSEII::invoke >>>> Send event((unknown)) to ( >>>> org.sipfoundry.commons.freeswitch.Play@6aba4211)" >>>> "2012-03-27T22:22:20.228000Z":387:sipXivr:DEBUG:midcscmph.esgw.org:Thread-7:00000000:sipxivr:"FSES::awaitEvent >>>> live response ((None)) Event-Name ((null)) Application ((null))" >>>> "2012-03-27T22:22:20.228000Z":388:sipXivr:DEBUG:midcscmph.esgw.org:Thread-7:00000000:sipxivr:"FSEII::invoke >>>> Send event((unknown)) to ( >>>> org.sipfoundry.commons.freeswitch.Play@6aba4211)" >>>> "2012-03-27T22:22:20.228000Z":389:sipXivr:DEBUG:midcscmph.esgw.org:Thread-7:00000000:sipxivr:"FSES::cmd >>>> sendmsg 774c1537-4814-45d8-b539-7f805e609217\ncall-command: >>>> execute\nexecute-app-name: playback\nexecute-app-arg: >>>> /usr/share/www/doc/stdprompts_en/02.wav" >>>> *"2012-03-27T22:22:20.229000Z":390:sipXivr:INFO:midcscmph.esgw.org:Thread-7:00000000:sipxivr:"FSESI::invoke >>>> throw DisconnectException"* >>>> >>>> >>>> >>>> Aaron Pursell >>>> Network Systems Administration >>>> Easter Seals-Goodwill Northern Rocky Mountain, Inc. >>>> 4400 Central Ave >>>> Great Falls, Montana 59405 >>>> >>>> (406) 771-3721 >>>> [email protected] >>>> >>> "Aaron Pursell" <[email protected]> 3/27/2012 4:16 PM >>> >>>> When dialing an extension, it will ring through to voicemail and then >>>> two seconds later, disconnect you. Not sure where to even begin on this >>>> one, I just built this server and it has been running fine until today and >>>> no changes have been made. >>>> Regards, >>>> >>>> Aaron >>>> >>>> Here is what the sip traffic shows: >>>> U 172.16.11.8:5060 -> 192.168.1.8:5060 >>>> UPDATE sip:[email protected];x-sipX-nonat SIP/2.0. >>>> Route: <sip:192.168.1.8:5060 >>>> ;lr;sipXecs-CallDest=CUST;sipXecs-rs=*auth~.*from~QTRFMzA4MzItQjg0QTMzREY%60.900_ntap*id~MTQ3ODQtMzE5MA%60%60!f181ad58031c6c484ba3a6f88f48ddbb>. >>>> Via: SIP/2.0/UDP >>>> 172.16.11.8;branch=z9hG4bK-XX-06e3JmX859wJUaD0vM6gEGYHtg. >>>> Via: SIP/2.0/UDP 172.16.11.8:15060 >>>> ;rport=15060;branch=z9hG4bK8eDZUcmc2Q0pK. >>>> Max-Forwards: 20. >>>> From: <sip:[email protected];user=phone>;tag=K1USD17aQB80j. >>>> To: "Aaron Pursell" <sip:[email protected]>;tag=A4E30832-B84A33DF. >>>> Call-Id: [email protected]. >>>> Cseq: 26107078 UPDATE. >>>> Contact: <sip:[email protected]:15060;transport=udp;x-sipX-nonat>. >>>> User-Agent: FreeSWITCH-mod_sofia/1.0.7-hacked-20111019T020933Z. >>>> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, >>>> REGISTER, REFER, NOTIFY. >>>> Supported: timer, precondition, path, replaces. >>>> Content-Type: application/sdp. >>>> Content-Disposition: session. >>>> Content-Length: 245. >>>> P-Asserted-Identity: "IVR" <IVR>. >>>> Date: Tue, 27 Mar 2012 22:11:25 GMT. >>>> . >>>> v=0. >>>> o=FreeSWITCH 1332874990 1332874991 IN IP4 172.16.11.8. >>>> s=FreeSWITCH. >>>> c=IN IP4 172.16.11.8. >>>> t=0 0. >>>> m=audio 11294 RTP/AVP 9 101. >>>> a=rtpmap:9 G722/8000. >>>> a=rtpmap:101 telephone-event/8000. >>>> a=fmtp:101 0-16. >>>> a=silenceSupp:off - - - -. >>>> a=ptime:20. >>>> # >>>> U 192.168.1.8:5060 -> 172.16.11.8:5060 >>>> *SIP/2.0 500 Internal Server Error.* >>>> Via: SIP/2.0/UDP >>>> 172.16.11.8;branch=z9hG4bK-XX-06e3JmX859wJUaD0vM6gEGYHtg;id=14784-3190. >>>> Via: SIP/2.0/UDP 172.16.11.8:15060 >>>> ;rport=15060;branch=z9hG4bK8eDZUcmc2Q0pK. >>>> From: <sip:[email protected];user=phone>;tag=K1USD17aQB80j. >>>> To: "Aaron Pursell" <sip:[email protected]>;tag=A4E30832-B84A33DF. >>>> Cseq: 26107078 UPDATE. >>>> Call-Id: [email protected]. >>>> User-Agent: PolycomSoundPointIP-SPIP_650-UA/3.2.5.0508. >>>> Accept-Language: en. >>>> Content-Length: 0. >>>> Date: Tue, 27 Mar 2012 22:11:26 GMT. >>>> Freeswitch.log shows: >>>> 2012-03-27 16:13:10.949576 [NOTICE] switch_channel.c:812 New Channel >>>> sofia/midcscmph.esgw.org/[email protected][8af3ce36-619f-473b-a2bf-c8fd7d07dbab] >>>> 2012-03-27 16:13:10.979582 [NOTICE] switch_channel.c:812 New Channel >>>> sofia/midcscmph.esgw.org/sip:[email protected]:15060[762344fb-91bf-4791-834e-bde350f912c0] >>>> 2012-03-27 16:13:10.979582 [NOTICE] switch_channel.c:812 New Channel >>>> sofia/midcscmph.esgw.org/[email protected][89203d6c-95c7-44be-954a-7cde27bd8bcb] >>>> 2012-03-27 16:13:11.009586 [NOTICE] sofia_glue.c:3692 Pre-Answer >>>> sofia/midcscmph.esgw.org/[email protected]! >>>> 2012-03-27 16:13:11.009586 [NOTICE] mod_dptools.c:929 Channel [sofia/ >>>> midcscmph.esgw.org/[email protected]] has been answered >>>> 2012-03-27 16:13:11.011759 [NOTICE] sofia.c:5248 Channel [sofia/ >>>> midcscmph.esgw.org/sip:[email protected]:15060] has been answered >>>> 2012-03-27 16:13:11.015588 [NOTICE] sofia_glue.c:3692 Pre-Answer >>>> sofia/midcscmph.esgw.org/[email protected]! >>>> 2012-03-27 16:13:11.015588 [NOTICE] switch_ivr_originate.c:3363 Channel >>>> [sofia/midcscmph.esgw.org/[email protected]] has been answered >>>> 2012-03-27 16:13:12.742641 [NOTICE] sofia.c:5304 Hangup >>>> sofia/midcscmph.esgw.org/[email protected] [CS_EXECUTE] >>>> [ORIGINATOR_CANCEL] >>>> 2012-03-27 16:13:12.758649 [NOTICE] switch_ivr_bridge.c:653 Hangup >>>> sofia/midcscmph.esgw.org/sip:[email protected]:15060 [CS_EXCHANGE_MEDIA] >>>> [NORMAL_CLEARING] >>>> 2012-03-27 16:13:12.758649 [NOTICE] sofia.c:537 Hangup >>>> sofia/midcscmph.esgw.org/[email protected] [CS_EXECUTE] >>>> [NORMAL_CLEARING] >>>> 2012-03-27 16:13:12.760644 [NOTICE] switch_core_session.c:1306 Session >>>> 29 (sofia/midcscmph.esgw.org/sip:[email protected]:15060) Ended >>>> 2012-03-27 16:13:12.760644 [NOTICE] switch_core_session.c:1308 Close >>>> Channel sofia/midcscmph.esgw.org/sip:[email protected]:15060 [CS_DESTROY] >>>> 2012-03-27 16:13:12.760644 [NOTICE] switch_core_session.c:1306 Session >>>> 28 (sofia/midcscmph.esgw.org/[email protected]) Ended >>>> 2012-03-27 16:13:12.760644 [NOTICE] switch_core_session.c:1308 Close >>>> Channel sofia/midcscmph.esgw.org/[email protected] [CS_DESTROY] >>>> 2012-03-27 16:13:12.779656 [NOTICE] switch_core_session.c:1306 Session >>>> 30 (sofia/midcscmph.esgw.org/[email protected]) Ended >>>> 2012-03-27 16:13:12.779656 [NOTICE] switch_core_session.c:1308 Close >>>> Channel sofia/midcscmph.esgw.org/[email protected] [CS_DESTROY] >>>> Aaron Pursell >>>> Network Systems Administration >>>> Easter Seals-Goodwill Northern Rocky Mountain, Inc. >>>> 4400 Central Ave >>>> Great Falls, Montana 59405 >>>> >>>> (406) 771-3721 >>>> [email protected] >>>> >>>> _______________________________________________ >>>> sipx-users mailing list >>>> [email protected] >>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>> >>> >>> LAN/Telephony/Security and Control Systems Helpdesk: >>> Telephone: 434.984.8426 >>> sip: [email protected].**net<[email protected]> >>> >>> Helpdesk Customers: >>> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> >>> Blog: http://blog.myitdepartment.net >>> >>> _______________________________________________ >>> sipx-users mailing list >>> [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> >> >> >> -- >> ~~~~~~~~~~~~~~~~~~ >> Tony Graziano, Manager >> Telephone: 434.984.8430 >> sip: [email protected] >> Fax: 434.465.6833 >> ~~~~~~~~~~~~~~~~~~ >> Linked-In Profile: >> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >> Ask about our Internet Fax services! >> ~~~~~~~~~~~~~~~~~~ >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> Telephone: 434.984.8426 >> sip: [email protected].**net<[email protected]> >> >> Helpdesk Customers: >> http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> >> Blog: http://blog.myitdepartment.net >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > > -- > ~~~~~~~~~~~~~~~~~~ > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.465.6833 > ~~~~~~~~~~~~~~~~~~ > Linked-In Profile: > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > Ask about our Internet Fax services! > ~~~~~~~~~~~~~~~~~~ > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected].**net<[email protected]> > > Helpdesk Customers: > http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> > Blog: http://blog.myitdepartment.net > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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