On Wed, May 16, 2012 at 8:35 AM, Claas Hilbrecht
<[email protected]> wrote:
> Hello,
>
> as far as I understand
> <http://wiki.sipfoundry.org/pages/viewpage.action?pageId=6520862> my IM
> state should follow to the one I set with the softkey "My State" on the
> phone. Regardless what I set on the phone (PolyCom Soundpoint IP 650 with
> firmware 3.2.6.0314) it is always "available" and not even the extended
> information changes.
>
The only way sipx interacts with the phone state is through the RLS
server. If you are using a "MyBuddy" status from the Polycom menu, be
aware that does not work with sipx (and never has as it subscribes to
a particular platform standard). The only way to monitor a status is
via the sipx RLS server.

Example: A Polycom phone using BLF to monitor another Polycom phone
"line" state OR an IM client (i.e. Pidgin or an older version of
Spark, etc.). A Bria softphone WITH the Bria IM clientto monitor
another Bria client or Polycom phone, etc.

IF you are doing the above and the STATUS does not show up correctly I
would verify HOW you are making this work. I think it is how you are
going about it.

(I just tested changing the status message from the user portal and
saw the status change in pidgin. Using polycom firmware 3.2.6 and
pidgin with latest stable 4.4).

>
> It seems that this even won't work the other way. If I set "do not disturb"
> on my IM client (pidgin  2.10.4) a call isn't forward to the mailbox (the
> IM settings are enabled for this to work).
>
> Is anyone using sipXecs + IM with success? See my previous msg about the IM
> state with "On the phone". I think something is seriously wrong with my
> setup or something is broken inside sipxecs.
>
> --
>  Claas Hilbrecht
>  http://www.jucs-kramkiste.de
>
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/



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