The best option is to have the sipX server be the authoritative server for its 
own zone. For example it would be voice.company.com where company.com is the 
DNS zone of the company. That way there is no stepping on of toes. What is 
needed is guidance for the company admins to configure this in their current 
DNS servers. Linux and Windows being the most common. 

One area where this gets complicated, is when there are multiple locations with 
multiple gateways. Thinking about it makes my head hurt so I've always just 
duplicated records to our company DNS. HA never worked for us anyway as 
voicemail wasn't fault tolerant. With this changing, I may have to rethink our 
current setup. Advice here by SipX HA DNS experts would be appreciated.


Geoff Van Brunt
IT Manager

605 Hewitson St.
Thunder Bay ON, P7B 5V5
Canada





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-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Douglas Hubler
Sent: Friday, May 25, 2012 8:44 AM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Unmanaged services plan for 4.6

On Fri, May 25, 2012 at 7:23 AM,  <[email protected]> wrote:
> 2) Use UC DNS for the servers and the company DNS for the clients, 
> this means putting the necessary records in the company DNS. All 
> records are available on the UC servers as well.
> This is the safest I think because the client records are available 
> everywhere. No changes on DHCP.
> 3) Use company DNS for all, meaning entering all records in the company DNS.
> This requires special skills and time, but would work OK.

I don't see any advantage of #3 over #2.  If you disable/or enable a single 
service in HA, it affects DNS now more than ever, but only for internal 
connections between UC components so why open a ticket with IT to make DNS 
change when the change does not affect any endpoints.
What we need it a clear list of endpoint related records you should copy into 
your company DNS server.

It may help not to think of the DNS server embedded in UC as a "DNS Server" but 
instead as an "name resolution system that happens to follow the DNS 
specification"

This is a good discussion so thanks.  Fortunately the distinction between #2 
and #3 is really just a best practices thing and nothing sipxecs has to do or 
not do.
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