Ok, thank you for the update. I just was not sure when 4.6 is expected so I was just throwing it out there. Thanks Josh, Rob From: [email protected] [mailto:[email protected]] On Behalf Of Josh Patten Sent: Friday, June 01, 2012 11:35 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] ACD Agent Enhancement Request The current ACD will be deprecated in sipX 4.6 and likely dropped in sipX 4.8 so no new effort will be put into the legacy ACD system unless it is contributed by a community member. The legacy ACD system is being replaced by openACD. On Fri, Jun 1, 2012 at 10:12 AM, Robert Schroeder <[email protected]> wrote: I am not sure if this the appropriate are to make this request! If not then please let me know and I will make the official request in the correct area. I would to make a feature request for the ACD Agents Status area. I would like to request that the User (First Name, Last Name be added). There are times that I need to sign out or in agents and it would be nice to have the agent names available on the screen. Thank you, Rob Schroeder
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