its a grandstream having the problem or both? Can you tell me how the phones were programmed? I think I see the hostname being called "instead of" the domain name. Why would that be?
Did you properly populate the intranet subnets? On Sat, Jun 16, 2012 at 3:07 PM, [email protected] <[email protected]>wrote: > Hi Tony, thanks for the quick response. There are phones in both > locations. I'm testing using a Grandstream GXV3000 remotely from home but > there are two Polycom 321s also registered on the premises. SRV records are > there, you've just got to look in the right spot. The grandstream here is > pointed to the DNS there, the Polycoms on site use the sipXecs server for > DHCP/DNS and gateway :**** > > ** ** > > ~]$ dig @70.88.18.153 SRV _sip._tcp.hmherbs.com**** > > ** ** > > ; <<>> DiG 9.7.3-P3-RedHat-9.7.3-8.P3.el6_2.3 <<>> @70.88.18.153 SRV > _sip._tcp.hmherbs.com**** > > ; (1 server found)**** > > ;; global options: +cmd**** > > ;; Got answer:**** > > ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 7630**** > > ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1*** > * > > ** ** > > ;; QUESTION SECTION:**** > > ;_sip._tcp.hmherbs.com. IN SRV**** > > ** ** > > ;; ANSWER SECTION:**** > > _sip._tcp.hmherbs.com. 1800 IN SRV 1 0 5060 sipx.hmherbs.com. > **** > > ** ** > > ;; AUTHORITY SECTION:**** > > hmherbs.com. 1800 IN NS sipx.hmherbs.com.**** > > ** ** > > ;; ADDITIONAL SECTION:**** > > sipx.hmherbs.com. 1800 IN A 70.88.18.153**** > > ** ** > > ;; Query time: 48 msec**** > > ;; SERVER: 70.88.18.153#53(70.88.18.153)**** > > ;; WHEN: Sat Jun 16 14:52:03 2012**** > > ;; MSG SIZE rcvd: 105**** > > ** ** > > I've attached the siptrace of the call to 101 I attached in the earlier > logs.**** > > ** ** > > Thanks again,**** > > Matt**** > > ** ** > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Tony Graziano > *Sent:* Saturday, June 16, 2012 11:24 AM > *To:* Discussion list for users of sipXecs software > *Subject:* Re: [sipx-users] voicemail and autoattendant 408 timeout**** > > ** ** > > You are not really providing enough information...**** > > ** ** > > Is the phone local or remote? If it is remote, did you change any of the > phone parameters manually (I ask because the SRV records are missing for > the domain name and that will always cause issues)...**** > > ** ** > > It would really help if you explained the call flow and provided a > siptrace. snippets of logs tell not much...**** > > ** ** > > > http://wiki.sipfoundry.org/display/sipXecs/Display+SIP+message+flow+using+Sipviewer > **** > > On Sat, Jun 16, 2012 at 10:37 AM, [email protected] <[email protected]> > wrote:**** > > Whoops, left the hostname there! Oh well… **** > > **** > > I also found a bug report about this here : > http://track.sipfoundry.org/browse/XX-6675?page=com.atlassian.jira.plugin.system.issuetabpanels%3Aall-tabpanel. > Per the request of the developer on that page I've attached a INFO level > log of it.**** > > **** > > **** > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *[email protected] > *Sent:* Saturday, June 16, 2012 9:39 AM > *To:* [email protected] > *Subject:* [sipx-users] voicemail and autoattendant 408 timeout**** > > **** > > Hello,**** > > **** > > I'm having the same problem as this user : > http://forum.sipfoundry.org/index.php?t=msg&th=13827&goto=49331&S=dadc367f6ec44a61108be26ea0301f39#msg_49331 > **** > > **** > > I can make calls from extension to extension, however if I let it go to > voicemail the system returns a "408 Timeout" to the phone. Calls directly > to 0 or 101 also get the fast busy on polycom 321s, the grandstream gxv3000 > will return "408 Timeout" on the display screen. The CDRs also show the 408 > and a failed status. In sipXproxy.log, I see (I've sensored the IP with > xxx.xxx.xxx.xxx) :**** > > **** > > "2012-06-16T13:18:50.088967Z":904:SIP:WARNING:sipx.hmherbs.com:SipRouter-15:42305940:SipXProxy:"SipUserAgent::send > INVITE request matches existing transaction"**** > > "2012-06-16T13:18:50.093375Z":905:KERNEL:ERR:sipx.hmherbs.com:SipClientTcp-196:40F5F940:SipXProxy:"OsSocket::write > 22 (xxx.xxx.xxx.xxx:15060 :-1) send returned -1, errno=32 'Broken pipe'"** > ** > > "2012-06-16T13:18:50.093442Z":906:SIP:ERR:sipx.hmherbs.com:SipClientTcp-196:40F5F940:SipXProxy:"SipClientWriteBuffer[SipClientTcp-196]::writeMore > OsSocket::write() returned -1, errno = 32"**** > > "2012-06-16T13:18:50.133730Z":907:SIP:ERR:sipx.hmherbs.com:SipUserAgent-2:42204940:SipXProxy:"SipUserAgent::handleMessage > SIP message timeout expired with no matching transaction"**** > > **** > > Thanks,**** > > Matt**** > > **** > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/**** > > > > **** > > ** ** > > -- > ~~~~~~~~~~~~~~~~~~ > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.465.6833 > ~~~~~~~~~~~~~~~~~~ > Linked-In Profile: > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > Ask about our Internet Fax services! > ~~~~~~~~~~~~~~~~~~**** > > ** ** > > LAN/Telephony/Security and Control Systems Helpdesk:**** > > Telephone: 434.984.8426**** > > sip: [email protected]**** > > ** ** > > Helpdesk Customers: http://myhelp.myitdepartment.net**** > > Blog: http://blog.myitdepartment.net**** > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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