Sorry, there were approximately 800 inbound calls connected to 200
agents when the max-sessions limit was reached.  Increasing max-sessions
to 1500 allowed the number of incoming calls to increase to 900, but
that resulted in a slew of the RTP errors listed below as well as
reports of one-way audio/dead air issues.

 

Dave.

 

From: Joegen Baclor [mailto:[email protected]] 
Sent: Thursday, July 26, 2012 12:34 PM
To: Discussion list for users of sipXecs software
Cc: Dave May
Subject: Re: [sipx-users] Increase RTP port range

 

You left out the most vital piece of information.  How many calls do you
have physically active in space time?  Is it about a 1000?


On 07/27/2012 12:19 AM, Dave May wrote:

        We ran out of available sessions on our sipXecs OpenACD server
this morning, so we increased the max-sessions from 1000 to 1500.
Predictably (at least in hindsight, that is), we then ran out of RTP
ports as the total number of channels in use went over 1000.

         

        2012-07-26 08:25:02.389178 [CRIT] sofia_glue.c:1048 No RTP ports
available!

         

        sipXecs changes the FreeSWITCH RTP range from its default of
16384-32768 to 11000-12998.  Is there an underlying reason for this
change, and are there any known issues with changing it back to FS
defaults in /etc/sipxpbx/freeswitch/switch.conf.xml.vm?

         

        Thanks,

         

        Dave.

         

        Dave May, ICCE

        Manager, Information Technology

        PATLive

        800.659.7807  phone & fax

        [email protected] <mailto:[email protected]> 

         

        Hosted Communications | Friendly Service    www.patlive.com
<http://www.patlive.com/> 

         

        
        
        
        

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