That leans towards numeric as the primary, OK.

Since that also becomes the XMPP username, is there a way to make that alpha to 
conform with internal email schemas? 




On Jul 28, 2012, at 14:28 , Michael Picher wrote:

> if your softphone users call your hardphone users they might not know how to 
> call them back at 'sally' vs. seeing an extension.
> 
> mike
> 
> On Sat, Jul 28, 2012 at 4:21 PM, Kurt Albershardt <[email protected]> wrote:
> In a mixed device deployment (hard and soft phones) I can see a couple of 
> different ways to configure softphones and am wondering about the 
> implications of each.
> 
> I can assign a numeric extension to softphones just like we do for a hard 
> phone.
> 
> I can also assign an alpha username based on email addresses or initials, 
> etc., then assign a numeric alias to allow PSTN or internal hard phone 
> dialing.
> 
> 
> Thoughts?
> 
> 
> thanks...
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