*TTS On Thu, Aug 23, 2012 at 9:41 AM, Jan Vincent Liwanag <[email protected]>wrote:
> I saw this question first on the openacd mailin list. Anyway, copying my > response here: > > With just openacd, you can manually create recordings and set it up as > media announcements in a recipe where the condition is based on the numer > of calls in the queue. > > Programatically, it's possible to create a plug-in with a custom action > that can perhaps use TTL functionality within freeswitch. > > > Sent from my iPhone > > On Aug 23, 2012, at 2:40 AM, Tony Graziano <[email protected]> > wrote: > > Not at this time. Have you asked if anyone has implemented this on the > openacd mailing list? > On Aug 22, 2012 2:30 PM, "Sven Evensen" <[email protected]> wrote: > >> I know today's sipx 4.4 ACD does not provide this, but will sipx 4.6 with >> OpenACD provide the feature that the caller can hear "You are number x in >> the queue..."? >> >> Sven >> >> -- >> >> *Sven Evensen, Operations Consultant* >> >> *OnRelay* >> >> Elizabeth House │ 39 York Road, London SE1 7NQ, UK │ +44 (0) 207 902 8123│ >> mailto:[email protected] <[email protected]> │ >> www.onrelay.com >> >> >> This electronic message transmission contains information from OnRelay, >> Ltd., that may be confidential or privileged. The information is intended >> solely for the recipient and use by any other party is not authorised. If >> you are not the intended recipient, be aware that any disclosure, copying, >> distribution or use of the contents of this information or any attachment, >> is prohibited. If you have received this electronic transmission in error, >> please notify us immediately by electronic mail ([email protected]) and >> delete this message, along with any attachments, from your computer. >> Registered in England No 04006093 ¦ Registered Office 1st Floor, 236 Gray's >> Inn Road, London WC1X 8HB >> >> >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected].**net<[email protected]> > > Helpdesk Customers: > http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> > Blog: http://blog.myitdepartment.net > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > >
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