Oh- the firewall (IPFire by the way) at the moment is a non-issue - it's
the phones inside that are not registering - I will leave the firewall
off from now - until I get the internal stuff working.

So my plan is to let it run tonight without any kind of internet access
to it and only have the internal phones connected and see what happens
over the next couple of days.

 

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Michael
Picher
Sent: 17 September 2012 12:31
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Registrations dropping

 

You neglected to indicate what type of firewall(s).  Local to the server
firewall is important as is the remote firewall.

 

There are typically only 2 things that would make this happen (with
Polycom phones anyway):

 

1 - DNS.  Sounds like you have phones inside / outside.  In this
instance you must have split DNS setup (
http://wiki.sipfoundry.org/display/sipXecs/DNS+Concepts+for+sipXecs -
see scenario 1 near bottom of page).

 

2 - Firewall Connection Timeout.  The firewall may be terminating the
port 5060 session...  and thus registrations will fail.  If using
netgear, run away from them, their ALG (Application Layer Gateway) sucks
and can't seem to turn it off.  If SIP 'Helper' or alg is enabled in any
firewalls, disable it.  SIP 'Helper' = SIP Breaker.

 

Mike

On Mon, Sep 17, 2012 at 5:10 AM, Tony Graziano <
[email protected]> wrote:

Check the proxy and registrar logs. Also check CPU and ram/swap. The
logs may show a lot of call or registration attempts. If the phone are
not registering via the internet close off port 5060.

-- 
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
Linked-In Profile:
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~

Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
2013!

On Sep 17, 2012 2:41 AM, "IT Manager" <[email protected]> wrote:

        Dear all,

        I think I have emailed on this before, but I am still struggling
with it:

        Regularly (read - most mornings) - I will come into the office
and all my phones have lost their registrations with the server - going
to the server's page and restarting all the services (which incidentally
all claim to be running) fixes the problem and the registrations are ok
(until the next time).

        Here is my configuration setup:

        *         SipXecs 4.4.0 (no yum updates as this seemed to make
it lose registrations much more frequently)

        *         Running as VM (still testing...L) on ESXi free - the
host is not particularly busy (especially overnight which is when it has
it's issues)

        *         Grandstream phones GXP2000 (yes- I know they are crap
phones...so don't berate me on them - but they do work fine when they
are allowed to register)

        *         Firewall 5060 opened to the internet along with the
other higher ports - could it be falling over due to hacking?

         

        Can anyone help? I cannot install this company wide if it is
going to be doing this and I know that it works reliably elsewhere in
the world...

         

        Thanks,

        Laurie

         

         

        Laurie Nason

        IT Manager

        Mission Aviation Fellowship - Uganda                            

        T +256 41 4267462 <tel:%2B256%2041%204267462>    F +256 41
4267433 <tel:%2B256%2041%204267433> 

        PO Box 1, Kampala, Uganda

         

        Mission Aviation Fellowship International.  A company Limited by
guarantee, registered in England & Wales

        Registered Charity Number: 1058226.  Registered Company Number:
3144199. 

        Registered Office: Operations Centre, Henwood, Ashford, Kent
TN24 8DH

         www.maf-uganda.org

         

         

        _______________________________________________
        sipx-users mailing list
        [email protected]
        List Archive: http://list.sipfoundry.org/archive/sipx-users/

 

LAN/Telephony/Security and Control Systems Helpdesk:

Telephone: 434.984.8426

sip: [email protected]

 

Helpdesk Customers: http://myhelp.myitdepartment.net

Blog: http://blog.myitdepartment.net


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-- 
Michael Picher, Director of Technical Services
eZuce, Inc.

300 Brickstone Square

Suite 201

Andover, MA. 01810

O.978-296-1005 X2015 
M.207-956-0262
@mpicher <http://twitter.com/mpicher> 

linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro> 
www.ezuce.com

 

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and those who don't.

 


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