Oh- the firewall (IPFire by the way) at the moment is a non-issue - it's the phones inside that are not registering - I will leave the firewall off from now - until I get the internal stuff working.
So my plan is to let it run tonight without any kind of internet access to it and only have the internal phones connected and see what happens over the next couple of days. From: [email protected] [mailto:[email protected]] On Behalf Of Michael Picher Sent: 17 September 2012 12:31 To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Registrations dropping You neglected to indicate what type of firewall(s). Local to the server firewall is important as is the remote firewall. There are typically only 2 things that would make this happen (with Polycom phones anyway): 1 - DNS. Sounds like you have phones inside / outside. In this instance you must have split DNS setup ( http://wiki.sipfoundry.org/display/sipXecs/DNS+Concepts+for+sipXecs - see scenario 1 near bottom of page). 2 - Firewall Connection Timeout. The firewall may be terminating the port 5060 session... and thus registrations will fail. If using netgear, run away from them, their ALG (Application Layer Gateway) sucks and can't seem to turn it off. If SIP 'Helper' or alg is enabled in any firewalls, disable it. SIP 'Helper' = SIP Breaker. Mike On Mon, Sep 17, 2012 at 5:10 AM, Tony Graziano < [email protected]> wrote: Check the proxy and registrar logs. Also check CPU and ram/swap. The logs may show a lot of call or registration attempts. If the phone are not registering via the internet close off port 5060. -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013! On Sep 17, 2012 2:41 AM, "IT Manager" <[email protected]> wrote: Dear all, I think I have emailed on this before, but I am still struggling with it: Regularly (read - most mornings) - I will come into the office and all my phones have lost their registrations with the server - going to the server's page and restarting all the services (which incidentally all claim to be running) fixes the problem and the registrations are ok (until the next time). Here is my configuration setup: * SipXecs 4.4.0 (no yum updates as this seemed to make it lose registrations much more frequently) * Running as VM (still testing...L) on ESXi free - the host is not particularly busy (especially overnight which is when it has it's issues) * Grandstream phones GXP2000 (yes- I know they are crap phones...so don't berate me on them - but they do work fine when they are allowed to register) * Firewall 5060 opened to the internet along with the other higher ports - could it be falling over due to hacking? Can anyone help? I cannot install this company wide if it is going to be doing this and I know that it works reliably elsewhere in the world... Thanks, Laurie Laurie Nason IT Manager Mission Aviation Fellowship - Uganda T +256 41 4267462 <tel:%2B256%2041%204267462> F +256 41 4267433 <tel:%2B256%2041%204267433> PO Box 1, Kampala, Uganda Mission Aviation Fellowship International. A company Limited by guarantee, registered in England & Wales Registered Charity Number: 1058226. Registered Company Number: 3144199. Registered Office: Operations Centre, Henwood, Ashford, Kent TN24 8DH www.maf-uganda.org _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- Michael Picher, Director of Technical Services eZuce, Inc. 300 Brickstone Square Suite 201 Andover, MA. 01810 O.978-296-1005 X2015 M.207-956-0262 @mpicher <http://twitter.com/mpicher> linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro> www.ezuce.com ------------------------------------------------------------------------ ------------------------------------ There are 10 kinds of people in the world, those who understand binary and those who don't. -- This message has been scanned for viruses and dangerous content by MailScanner <http://www.mailscanner.info/> , and is believed to be clean.
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