It might be that your user agent (phone) is either not configured properly
or does not support REFER. You still haven't provided any real information.

User agent
how is it registering (local/remote)
if remote, describe the firewall configuration

On Wed, Oct 10, 2012 at 9:44 AM, Veréb Norbert <[email protected]>wrote:

> When I call the AA from the other extension, the problem is the same. But
> I'm just calling the hung group the transfer is working.
>
>
>
> On 2012.10.10., at 15:35, Tony Graziano wrote:
>
> > describe the call coming in. the invite (if from an itsp using
> siptrunking built-in) must be sent to port 5080, otherwise the REFER will
> fail.
> >
> > On Wed, Oct 10, 2012 at 9:31 AM, Veréb Norbert <[email protected]>
> wrote:
> > On 2012.10.10., at 15:16, Gerald Drouillard wrote:
> >
> > > On 10/10/2012 9:07 AM, Veréb Norbert wrote:
> > >> Hi!
> > >>
> > >> I have a problem with the call transfers.
> > >> I'm using sipXecs (4.4.0- 2012-09-29).
> > >> I can call the AA. (working)
> > >> I can call an extension. (working)
> > >> I can call an external phone. (working)
> > >> When I call the AA and the AA transfer this call an extension I hear
> this: "Please hold while i transfer your call", but nothing happen, the
> call is not transfer to extension.
> > >>
> > >> Any idea?
> > >>
> > >>
> > >>
> > > Do you have patch #20 installed?  If not, you should.  Did this work
> > > before and now it is not?
> >
> >
> >
> > Yes, the sipx is up to date.
> > I don't know. Earlier I didn't use the AA.
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> >
> >
> >
> > --
> > ~~~~~~~~~~~~~~~~~~
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> > sip: [email protected]
> > Fax: 434.465.6833
> > ~~~~~~~~~~~~~~~~~~
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> > ~~~~~~~~~~~~~~~~~~
> >
> > Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
> 2013!
> >
> >
> >
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> >
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-- 
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
Linked-In Profile:
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~

Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab
2013!
<http://sipxcolab2013.eventbrite.com/?discount=tony2013>

-- 
LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]

Helpdesk Customers: http://myhelp.myitdepartment.net
Blog: http://blog.myitdepartment.net
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