Hi Jan,
There are 13, all of them dated of Nov 29th.
Just in case, I have the md5 of them:
bbdce9613bbb37b2374153242d4818ac
/lib64/openacd/lib/oacd_freeswitch/ebin/freeswitch.beam
1e117ece5a1aacfd48569a014f607311
/lib64/openacd/lib/oacd_freeswitch/ebin/freeswitch_dialer.beam
9f0b093f260027bc2557ff544555c123
/lib64/openacd/lib/oacd_freeswitch/ebin/freeswitch_fetch_handler.beam
b745e08ec7a620508c244f729cfa0896
/lib64/openacd/lib/oacd_freeswitch/ebin/freeswitch_media.beam
146254f7af7858b16cd8c8077b1d0944
/lib64/openacd/lib/oacd_freeswitch/ebin/freeswitch_media_manager.beam
02b59da4eb81b425193a078d6dea7a60
/lib64/openacd/lib/oacd_freeswitch/ebin/freeswitch_monitor.beam
3dd6ff3d89575e3d9061d89feeadd3d7
/lib64/openacd/lib/oacd_freeswitch/ebin/freeswitch_ring.beam
ca6f18730e5a30414aa903d9cde574d8
/lib64/openacd/lib/oacd_freeswitch/ebin/freeswitch_ring_persistent.beam
de48d320077e7775fa7b784a7544d58d
/lib64/openacd/lib/oacd_freeswitch/ebin/freeswitch_ring_transient.beam
e0fa3fc5e313d8e88d6f119726f9c31f
/lib64/openacd/lib/oacd_freeswitch/ebin/freeswitch_voicemail.beam
e331bb9c67eb2463b71b89068a37c0e6
/lib64/openacd/lib/oacd_freeswitch/ebin/oacd_freeswitch.app
d4ddd31c3a2b4ad2f8439450344f6366
/lib64/openacd/lib/oacd_freeswitch/ebin/oacd_freeswitch_app.beam
51072b6e123c9aa87fb4ccc143b67b17
/lib64/openacd/lib/oacd_freeswitch/ebin/oacd_freeswitch_sup.beam
-
MM
On Mon, Dec 3, 2012 at 9:47 PM, Jan Vincent Liwanag <jvliwa...@ezuce.com>wrote:
> Hi Melcon,
>
> No need to reformat, just make sure that the latest openacd is installed.
>
> Can yo do this?
>
> $ ls -1 /lib/openacd/lib/oacd_freeswitch/ebin/ | wc -l
> (Or lib64)
>
> There should be 13.
>
> Jan Vincent Liwanag
> jvliwa...@ezuce.com
>
>
>
> On Dec 4, 2012, at 6:22 AM, Melcon Moraes <mel...@gmail.com> wrote:
>
> Still a no go. That's really odd. I just tried sipxecs-setup --reset-all
> so I started all the configs from scratch and the full.log shows the
> following:
>
> 19:15:52.597469 [WARNING] <0.147.0>@cpx_supervisor:491 No specs to load
> for mediamanager_sup
> 19:15:52.597793 [WARNING] <0.147.0>@cpx_supervisor:491 No specs to load
> for agent_sup
> 19:15:52.607104 [WARNING] <0.168.0>@cpx_supervisor:491 No specs to load
> for agent_connection_sup
> 19:15:52.630508 [NOTICE] <0.143.0>@cpx:149 Application OpenACD started
> sucessfully!
> 19:15:52.685025 [NOTICE] <0.199.0>@agent_web_listener:264 shutdown
> 19:15:52.695527 [WARNING] <0.158.0>@queue_manager:313 No such queue
> "default_queue"
> 19:15:52.700248 [NOTICE] <0.231.0>@queue_manager:109 Updating running
> queue configuration for "default_queue" at <0.238.0>
> 19:15:52.700831 [WARNING] <0.237.0>@freeswitch_media_manager:725
> Freeswitch node undefined has gone down
> 19:15:52.715250 [WARNING] <0.231.0>@cpx_supervisor:402 Adding new spec got
> {atomic,
> {error,
> {shutdown,
> {child,undefined,freeswitch_media_manager,
> {cpx_middle_supervisor,start_anon,
> [3,5,
> {cpx_conf,freeswitch_media_manager,
> freeswitch_media_manager,start_link,
> ['freeswitch@127.0.0.1',
> [{h323,[]},
> {iax2,[]},
> {sip,[]},
> {dialstring,
> "{ignore_early_media=true}sofia/
> example.com/$1;sipx-noroute=VoiceMail;sipx-userforward=false"}]],
> mediamanager_sup,1354569352}]},
> temporary,2000,supervisor,
> [cpx_middle_supervisor]}}}}
> 19:15:52.715244 [ERROR] <0.294.0> Supervisor Report:
> [{supervisor,{<0.294.0>,cpx_middle_supervisor}},{errorContext,start_error},{reason,{already_started,<0.237.0>}},{offender,[{pid,undefined},{name,freeswitch_media_manager},{mfargs,{freeswitch_media_manager,start_link,[
> freeswitch@127.0.0.1
> ,[{h323,[]},{iax2,[]},{sip,[]},{dialstring,"{ignore_early_media=true}sofia/
> example.com/$1;sipx-noroute=VoiceMail;sipx-userforward=false
> "}]]}},{restart_type,permanent},{shutdown,2000},{child_type,worker}]}]
> 19:15:52.716282 [NOTICE] <0.152.0>@cpxlog_file:160 Changed loglevel for
> logfile "/var/log/openacd/full.log" from notice to notice
> 19:15:57.703046 [ERROR] <0.258.0> Crash Report:
> [[{initial_call,{freeswitch_fetch_handler,-start_link/4-fun-0-,[]}},{pid,<0.258.0>},{registered_name,[]},{error_info,{exit,timeout,[{freeswitch_fetch_handler,-start_link/4-fun-0-,4},{proc_lib,init_p,3}]}},{ancestors,[oacd_freeswitch_sup,<0.235.0>]},{messages,[]},{links,[<0.236.0>]},{dictionary,[]},{trap_exit,false},{status,running},{heap_size,233},{stack_size,24},{reductions,89}],[]]
> 19:15:57.703126 [ERROR] <0.236.0> Supervisor Report:
> [{supervisor,{local,oacd_freeswitch_sup}},{errorContext,child_terminated},{reason,timeout},{offender,[{pid,<0.258.0>},{name,freeswitch_fetch_handler},{mfargs,{freeswitch_fetch_handler,start_link,[undefined,[{included_applications,[]}],no_sip_auth,[]]}},{restart_type,permanent},{shutdown,1000},{child_type,worker}]}]
> 19:16:02.704036 [ERROR] <0.297.0> Crash Report:
> [[{initial_call,{freeswitch_fetch_handler,-start_link/4-fun-0-,[]}},{pid,<0.297.0>},{registered_name,[]},{error_info,{exit,timeout,[{freeswitch_fetch_handler,-start_link/4-fun-0-,4},{proc_lib,init_p,3}]}},{ancestors,[oacd_freeswitch_sup,<0.235.0>]},{messages,[]},{links,[<0.236.0>]},{dictionary,[]},{trap_exit,false},{status,running},{heap_size,233},{stack_size,24},{reductions,89}],[]]
> 19:16:02.704102 [ERROR] <0.236.0> Supervisor Report:
> [{supervisor,{local,oacd_freeswitch_sup}},{errorContext,child_terminated},{reason,timeout},{offender,[{pid,<0.297.0>},{name,freeswitch_fetch_handler},{mfargs,{freeswitch_fetch_handler,start_link,[undefined,[{included_applications,[]}],no_sip_auth,[]]}},{restart_type,permanent},{shutdown,1000},{child_type,worker}]}]
> 19:16:07.705042 [ERROR] <0.298.0> Crash Report:
> [[{initial_call,{freeswitch_fetch_handler,-start_link/4-fun-0-,[]}},{pid,<0.298.0>},{registered_name,[]},{error_info,{exit,timeout,[{freeswitch_fetch_handler,-start_link/4-fun-0-,4},{proc_lib,init_p,3}]}},{ancestors,[oacd_freeswitch_sup,<0.235.0>]},{messages,[]},{links,[<0.236.0>]},{dictionary,[]},{trap_exit,false},{status,running},{heap_size,233},{stack_size,24},{reductions,89}],[]]
> 19:16:07.705107 [ERROR] <0.236.0> Supervisor Report:
> [{supervisor,{local,oacd_freeswitch_sup}},{errorContext,child_terminated},{reason,timeout},{offender,[{pid,<0.298.0>},{name,freeswitch_fetch_handler},{mfargs,{freeswitch_fetch_handler,start_link,[undefined,[{included_applications,[]}],no_sip_auth,[]]}},{restart_type,permanent},{shutdown,1000},{child_type,worker}]}]
>
>
> and the lines with Supervisor Report/Crash Reports fills the rest of the
> file, at 5 seconds interval. This was the first log when I just added the
> CallCenter role.
>
> Then I started by adding a Client, Line, Agents and nothing gets changed,
> not even the */etc/sipxpbx/freeswitch/conf/dialplan/sipX_context.xml* gets
> updated with the new line entry.
>
> After that, I tried service sipxecs restart, which created the new entry
> in FS dialplan but the OpenACD still gets the same errors.
>
> Then I did a "Send Profiles" in System->Servers and all the configs I have
> made in sipXconfig were "replicated' to OpenACD. However, the same error
> messages keeps filling full.log and whenever a call hits the FS dialplan,
> it gets hangup:
>
> 2012-12-03 20:20:00.410965 [DEBUG] mod_erlang_event.c:1468 Creating new
> listener for session
> 2012-12-03 20:20:00.410965 [ERR] mod_erlang_event.c:1210 Error connecting
> to node open...@sip01.corp.voixtel.com.br (erl_errno=5, errno=0)!
> 2012-12-03 20:20:00.410965 [DEBUG] mod_erlang_event.c:1504 exit
> erlang_outbound_function
>
> Next step would be to reformat the entire disk and start a new install.
> Any other advices or do you need any more info/logs?
>
> Thanks
>
> -
> MM
>
>
>
> On Fri, Nov 30, 2012 at 2:26 PM, Melcon Moraes <mel...@gmail.com> wrote:
>
>> I already restarted many times, rebooted the server as well. Also, if I
>> simply kill the process and wait a little, it will be spanwed back
>> "automagically". The same error still occours. Didn't tried this time,
>> yet, to remove/re-add the call center role or even a sipxecs-setup
>> --reset-all.
>>
>> Let me try the kill/start approach one more time.
>>
>> -
>> MM
>>
>>
>> On Fri, Nov 30, 2012 at 2:13 PM, Jan Vincent Liwanag <jvliwa...@ezuce.com
>> > wrote:
>>
>>> Hi Melcon,
>>>
>>> Cause for crash report was exactly what was fixed within the new rpm.
>>> You have to manually restart openacd for now though. There's a problem with
>>> the restart script that needs fixing.
>>>
>>> $ pkill beam; sleep 10; service openacd start
>>>
>>> Let me know if this still occurs.
>>>
>>> Jan Vincent Liwanag
>>> jvliwa...@ezuce.com
>>>
>>>
>>>
>>> On Nov 30, 2012, at 9:59 PM, Melcon Moraes <mel...@gmail.com> wrote:
>>>
>>> Hi Jan,
>>>
>>> What about the Crash Report on full.log? Any ideas on where else should
>>> I be looking?
>>>
>>> As shown by the FS_cli output, I can't connect to the openacd node then
>>> comes the hangup.
>>>
>>> -
>>> MM
>>>
>>>
>>> On Fri, Nov 30, 2012 at 5:25 AM, Jan Vincent Liwanag <
>>> jvliwa...@ezuce.com> wrote:
>>>
>>>> Hi Melcon,
>>>>
>>>> Problem here basically is that openacd didnt restart right during the
>>>> last update. You might have to 'pkill beam' for now. Then do a 'service
>>>> openacd start'.
>>>>
>>>> Sent from my iPhone
>>>>
>>>> On Nov 30, 2012, at 7:52 AM, Melcon Moraes <mel...@gmail.com> wrote:
>>>>
>>>> Not to me. Not sure if it is related. I have attached full.log in debug.
>>>>
>>>>
>>>> As of now, I have the following installed:
>>>>
>>>> openacd-0.9.5-742.g4c27.x86_64
>>>> sipxopenacd-4.6.0-890.ge4ca9.x86_64
>>>>
>>>>
>>>> FS cli shows the following:
>>>>
>>>> 2012-11-29 21:38:27.151069 [DEBUG] switch_ivr_play_say.c:1678 done
>>>> playing file /var/sipxdata/configserver/phone/acd/audio/welcome-saude.wav
>>>> EXECUTE sofia/example.com/5...@uc.voixtel.com.br set(domain_name=
>>>> example.com)
>>>> 2012-11-29 21:38:27.151069 [DEBUG] mod_dptools.c:1281 sofia/
>>>> example.com/5...@uc.voixtel.com.br SET [domain_name]=[example.com]
>>>> EXECUTE
>>>> sofia/example.com/5...@uc.voixtel.com.brerlang_sendmsg(freeswitch_media_manager
>>>> open...@sip01.example.com inivr dc68ee44-3a7d-11e2-9233-2bb5ec373e80)
>>>> 2012-11-29 21:38:27.151069 [DEBUG] mod_erlang_event.c:1541 Creating new
>>>> listener for sendmsg open...@sip01.example.com
>>>> EXECUTE
>>>> sofia/example.com/5...@uc.voixtel.com.brerlang(freeswitch_media_manager:!
>>>> open...@sip01.example.com)
>>>> 2012-11-29 21:38:27.151069 [DEBUG] mod_erlang_event.c:1462 enter
>>>> erlang_outbound_function freeswitch_media_manager:!
>>>> open...@sip01.example.com
>>>> 2012-11-29 21:38:27.151069 [DEBUG] mod_erlang_event.c:1468 Creating new
>>>> listener for session
>>>> 2012-11-29 21:38:27.151069 [ERR] mod_erlang_event.c:1210 Error
>>>> connecting to node open...@sip01.example.com (erl_errno=5, errno=0)!
>>>> 2012-11-29 21:38:27.151069 [DEBUG] mod_erlang_event.c:1504 exit
>>>> erlang_outbound_function
>>>> 2012-11-29 21:38:27.151069 [NOTICE] switch_core_state_machine.c:226
>>>> sofia/example.com/5...@uc.voixtel.com.br has executed the last
>>>> dialplan instruction, hanging up.
>>>>
>>>> Also, I have noticed that any changes I have made in the sipXconfig are
>>>> not deployed to openacd or even the dialplan for FS(when you change a
>>>> Line). I managed to get the settings in place by issuing a Send Profiles on
>>>> the server.
>>>>
>>>>
>>>> Thanks
>>>>
>>>> -
>>>> MM
>>>>
>>>>
>>>> On Thu, Nov 29, 2012 at 6:09 PM, Alan Worstell <
>>>> aworst...@a-1networks.com> wrote:
>>>>
>>>>> Hello,
>>>>> The updates as of today has fixed the issue, and call routing and
>>>>> distribution is functioning as intended!
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Alan Worstell
>>>>> A1 Networks - Systems Administrator
>>>>> VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
>>>>> (707)570-2021 x204
>>>>> For support issues please email supp...@a-1networks.com or call
>>>>> 707-703-1050
>>>>>
>>>>> On 11/28/12 10:42 PM, Jan Vincent Liwanag wrote:
>>>>> > Trevor,
>>>>> >
>>>>> > Found out what's causing this. Some freeswitch integration files
>>>>> turned out to be missing. Fixing this on the next RPM of openacd.
>>>>> >
>>>>> > Jan Vincent Liwanag
>>>>> > jvliwa...@ezuce.com
>>>>> >
>>>>> >
>>>>> >
>>>>> > On Nov 29, 2012, at 12:19 AM, Alan Worstell <
>>>>> aworst...@a-1networks.com> wrote:
>>>>> >
>>>>> >> On 11/28/12 7:44 AM, Melcon Moraes wrote:
>>>>> >>> Do you really have literally {SERVERNAME} on the output or you just
>>>>> >>> "masked" the server name? You're supposed to have your FQDN in
>>>>> place.
>>>>> >>>
>>>>> >>> -
>>>>> >>> MM
>>>>> >>>
>>>>> >> Hello,
>>>>> >> This is just the masked FQDN of our server.
>>>>> >>
>>>>> >> Regards,
>>>>> >>
>>>>> >> Alan Worstell
>>>>> >> A1 Networks - Systems Administrator
>>>>> >> VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
>>>>> >> (707)570-2021 x204
>>>>> >> For support issues please email supp...@a-1networks.com or call
>>>>> 707-703-1050
>>>>> >>
>>>>> >>
>>>>> >> _______________________________________________
>>>>> >> sipx-users mailing list
>>>>> >> sipx-users@list.sipfoundry.org
>>>>> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>> > _______________________________________________
>>>>> > sipx-users mailing list
>>>>> > sipx-users@list.sipfoundry.org
>>>>> > List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>>
>>>>> _______________________________________________
>>>>> sipx-users mailing list
>>>>> sipx-users@list.sipfoundry.org
>>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>>
>>>>
>>>> <full_20121129.log>
>>>>
>>>> _______________________________________________
>>>> sipx-users mailing list
>>>> sipx-users@list.sipfoundry.org
>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>
>>>>
>>>> _______________________________________________
>>>> sipx-users mailing list
>>>> sipx-users@list.sipfoundry.org
>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>>
>>>
>>> _______________________________________________
>>> sipx-users mailing list
>>> sipx-users@list.sipfoundry.org
>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>
>>>
>>>
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>>> sipx-users@list.sipfoundry.org
>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>
>>
>>
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>
>
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