Compring the line below to a working test i did, there is one difference. A working intercom registrar log looks like this:
"2013-01-02T05:27:00.231989Z":765:SIP:DEBUG:devat1.ossapp.com:SipRedirectServer-9:7fd1f167c700:SipRegistrar:"[130-MAPPING] SipRedirectorMapping::lookUp got 0 UrlMapping Permission requirements for 1 contacts" "2013-01-02T05:27:00.232006Z":766:SIP:DEBUG:devat1.ossapp.com:SipRedirectServer-9:7fd1f167c700:SipRegistrar:"[130-MAPPING] SipRedirectorMapping::lookUp got 1 UrlMapping Contacts" "2013-01-02T05:27:00.232028Z":767:SIP:DEBUG:devat1.ossapp.com:SipRedirectServer-9:7fd1f167c700:SipRegistrar:"[130-MAPPING] SipRedirectorMapping::lookUp contact = '<sip:2...@mydomain.com;user=phone?Alert-info=XmF3vV72&Call-Info=%3Csip%3Alocalhost%3E%3Banswer-after%3D0>'" "2013-01-02T05:27:00.232067Z":768:SIP:DEBUG:devat1.ossapp.com:SipRedirectServer-9:7fd1f167c700:SipRegistrar:"[130-MAPPING] SipRedirectorMapping::lookUp contactUri = '<sip:2...@mydomain.com;user=phone?Alert-info=XmF3vV72&Call-Info=%3Csip%3Alocalhost%3E%3Banswer-after%3D0>'" "2013-01-02T05:27:00.232084Z":769:SIP:DEBUG:devat1.ossapp.com:SipRedirectServer-9:7fd1f167c700:SipRegistrar:"[130-MAPPING] SipRedirectorMapping::lookUp RecordRouteField = '<sip:19x.xxx.xxx.xxx:5060;lr>'" In the first line, it says "got 0 UrlMapping Permission requirements for 1 contacts" whereas the log you sent has a permission requirement. "got 1 UrlMapping Permission requirements" I think this is more in the realm of configuration issue. I will let the sipxconfig experts take it from here. first things first, make sure you have the phone as a member of the intercom group and you have sent profiles after that. Joegen "2013-01-02T03:50:10.322912Z":368:SIP:DEBUG:sip.domain.com:SipRedirectServer-10:b41f3b70:SipRegistrar:"[130-MAPPING] SipRedirectorMapping::lookUp got 1 UrlMapping Permission requirements for 1 contacts" On 01/02/2013 12:06 PM, Roman Gelfand wrote: > "2013-01-02T03:50:10.322912Z":368:SIP:DEBUG:sip.domain.com:SipRedirectServer-10:b41f3b70:SipRegistrar:"[130-MAPPING] > SipRedirectorMapping::lookUp got 1 UrlMapping Permission requirements > for 1 contacts" _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/