Why don't you have headsets that use the electronic hook switch?  Then the
user can just push a button on the headset to pickup the call...




On Wed, Jan 9, 2013 at 1:52 AM, Joegen Baclor <[email protected]> wrote:

>  Configure the polycom as an intercom and dial *76(number)
>
> http://wiki.sipfoundry.org/display/sipXecs/Intercom+Calling
>
>
> On 01/09/2013 10:21 AM, Jeff Ferrara wrote:
>
> Hello,
>
> We have implemented a click to dial feature on our CRM using the sipX
> Call Control Web Service.  A user clicks on the number in a record,
> their Polycom 335 phone rings and they answer it by picking up the
> handset to be connected to the dialled number.
>
>   This works well when used with a normal handset, but when used with a
> headset our users would prefer for the call to be automatically answered
> so that the dialling process begins immediately without any input.
>
> Does anyone have any ideas on how I could go about achieving this?
>
> Thanks,
> Jeff.
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>
>
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