Example: Outside caller calls in to sipx. Call is answered by Bria 3.4.4 user. Bria user performs a "Call first" (attended) transfer to sales person's cell phone. This places the outside caller on hold and they hear hold music. The Bria user speaks to the sales person and then chooses "Transfer now" within the Bria application. Bria user see's "Transfer Successful" and moves on. The sales person can hear the outside caller but the outside caller cannot hear the sales person.
Any of that make sense?? So I suspect my firewall or my ITSP but I can't find anything in the firewall that would cause this as it was working last week. I'm testing with my ITSP in about a half hour and if we get anywhere I'll pass along those results. But all the captures we've done so far don't show any problems. I'm posting here to get any insight into the matter that I may be overlooking. Sipx 4.6 is behind a firewall and NAT and all internal users are behind NAT as well. Yum update says there are no packages to update so I assume I'm on the current/stable version of 4.6. Our ITSP did recently require us to have a Gateway setup for inbound and a separate one for outbound however that was a few weeks ago. Thanks in advance and please let me know of any suggestions or if you would like any additional information. -- Geoff
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