Author: svn-site-role
Date: Mon Jul 24 16:42:11 2023
New Revision: 1911248
Log:
Site checkin for project Apache Maven Site
Modified:
maven/website/content/maven-site-1.0-site.jar
maven/website/content/users/getting-help.html
Modified: maven/website/content/maven-site-1.0-site.jar
==============================================================================
Binary files - no diff available.
Modified: maven/website/content/users/getting-help.html
==============================================================================
--- maven/website/content/users/getting-help.html (original)
+++ maven/website/content/users/getting-help.html Mon Jul 24 16:42:11 2023
@@ -159,7 +159,16 @@
<p>Our community is very helpful, just ask it the right way. See the
references section, at the end of this page, for info on how to do that.
Subscribe to the <a class="externalLink"
href="https://maven.apache.org/mailing-lists.html";>users-list</a> and describe
your problem there. Don't expect to get an answer right away. Sometimes it
takes a couple of days.</p></section><section>
<h2>Submit an issue</h2>
<p>If it turns out that there is indeed something wrong with Maven or one of
the plugins, you should report it to our issue management system JIRA.</p>
-<p>First of all you need to create an account in JIRA. This is so that we can
communicate with you while we work together on the issue. Go to the <a
class="externalLink"
href="https://issues.apache.org/jira/secure/Dashboard.jspa";>sign up link</a> to
create an account if you don't already have one.</p><section>
+<p>You don't need create JIRA issue only to ask us something - in such case
please first ask on <a class="externalLink"
href="https://maven.apache.org/mailing-lists.html";>users-list</a></p><section>
+<h3>Request new JIRA account</h3>
+<p>Requesting for JIRA account is preferred if you plan to contribute to
project by coding or testing by longer time.</p>
+<p>This is so that we can communicate with you while we work together on the
issue.</p>
+<ul>
+<li>please use your real name and surname if possible in public name field</li>
+<li>links to your public projects, social or professional profile can be
appreciated</li>
+<li>you can also tell us a little about yourself and what you intend to use
this account for</li></ul>
+<p>Such information is useful to verify that account is requested for real
user not a bot.</p>
+<p>Go to the <a class="externalLink"
href="https://selfserve.apache.org/jira-account.html?project=maven";>Request a
JIRA account</a> to request for a new account if you don't already have
one.</p></section><section>
<h3>Where?</h3>
<p>If the problem is in one of the plugins, check the site of that plugin to
get the correct link. Each plugin has its own section in JIRA, so using the
correct link is important. Click on <i>Project Information</i> and then
<i>Issue Management</i>. On that page you will find the correct link.</p>
<p>If the problem is in Maven itself you can find the appropriate link on the
<a class="externalLink"
href="https://maven.apache.org/issue-management.html";>issue management</a>
page.</p></section><section>
