[Skypeenglish] settings

[Larry Gassman]

        Hi, My wife has the latest version of skype, and also JAWS scripts 
642.  Chat enable activity is checked.  I don't hear the typing 
feature on her PC, and when she presses Control++SHIFT+O, she still 
hears the old label, rather than,  "15 Visible Skype Contacts".
What has she done wrong?