----- Original Message ----- From: Skype Customer Service To: [email protected] Sent: Thursday, November 18, 2010 6:26 AM Subject: Re: Crashing <<#662988-1010680#>>
Hello Jimbo, Thank you for contacting Skype Customer Service. We are sorry to hear that you are experiencing difficulties with Skype.Skype may crash due to outdated software drivers, Windows issues or application incompatibilities. To prevent these crashes from happening, please try the steps below: 1.. Update your Windows with the latest Service Packs and updates, available from: http://windowsupdate.microsoft.com/ 2.. Reinstall Skype from: http://www.skype.com/go/downloading 3.. Ensure you have the latest device drivers for sound and video (available on the device manufacturer's website) 4.. Make sure that you have the latest version of DirectX (the core multimedia component of Windows) installed on your computer: http://www.microsoft.com/windows/directx/default.aspx 5.. After installing Skype, it is important to adjust your firewall settings. Here's a quick guide to firewalls: http://www.skype.com/help/guides/firewalls/ Should any further issues arise, please feel free to contact us again.Best regards, Istvan Skype Customer Support."Skype is software that enables the world's conversations. Millions of individuals and businesses use Skype to make free video and voice calls, send instant messages and share files with other Skype users. Every day, people everywhere also use Skype to make low-cost calls to landlines and mobiles. Learn more about our great global rates to phones and mobiles at http://www.skype.com/intl/en-gb/features/prices This electronic message contains information from Skype, which may be privileged or confidential. The information is intended for use only by the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is strictly prohibited. If you have received this electronic message in error, please delete it and notify me, using the contact details above, immediately." --- Original Message --- From: "Jimbo" <[email protected]> Received: 11/18/10 6:15:59 AM CET To: "Skype" <[email protected]> Subject: Crashing Skype will sometimes crash when opening the dial pad in a live landline call. Running Skype 5.0 gold with Jaws 11 and the latest Skype scripts Windows XP Pro. Thanks ------ Please do not remove your unique tracking number! ------ <<#662988-1010680#>> Thanks for posting to the skype english list. To access scripts for the latest version of skype go to http://www.dlee.org/skype To access tutorials and other goodies go to http://www.marrie.org/skype/skype.html To contact the list owner send a message to mailto:[email protected] to download a tool to automate the installation of skypewatch go to this link. http://www.hrvojekatic.tk/ and for a searchable archives page go here. http://bit.ly/64Y48 thanks and have a wonderful day. _______________________________________________ Skypeenglish mailing list [email protected] http://emissives.com/mailman/listinfo/skypeenglish_emissives.com
