dear Doug.
I'm not having this problem, but I thought I would pop in anyway to say
I am using Jaws 15 under Windows 7 64-bit.
You didn't mention on which windows version this problem occurs.
Best regards,
JPR
http://www.jprykiel.com
http://soundcloud.com/ryksounet
http://twitter.com/ryksounet
http://facebook.com/jeanphilipperykiel
Le 26/09/2016 à 22:18, Doug Lee via Skypeenglish a écrit :
I'm writing this request here because the issue I am about to discuss primarily
affects my Skype scripts, though it can also affect forms mode in browsers,
possibly some older web site specific scripts, and scripts for other 32-bit
applications.
The following may apply to you if you experience several of the following
symptoms, especially the last one:
- In a Skype chat window, JAWS says, "These scripts do not support this Skype
version."
- In a Skype chat window, attempting to read chat messages with Alt+numbers
produces several beeps.
- When the beeps stop, Alt+numbers are simply silent.
- Forms mode behaves oddly on a few web sites in any browser.
- All of these symptoms can come and go at will, usually near the time of a
Windows update or the installation or removal of a browser plugin..
If these apply to you, read on, and please help me assess how widespread this
issue may be by answering some questions at the bottom of this message. I am
crafting test scripts to work around this issue, and I want to know enough to
decide whether to publish them, how to test them on other machines, what other
apps are affected, etc.
The problem, from what I have managed to determine over quite some time, is a
corruption of the Windows MSAA support for 32-bit applications. UIA is not
affected, which is why the built-in JAWS Skype scripts still work. (UIA is only
possible starting in JAWS 14 or 15 though, and my Skype scripts still support
JAWS versions back through 11.)
The problem can apparently impact any 32-bit application that has multiple
windows. When the problem occurs, a small number of JAWS scripting functions
return invalid results.
My evolving workaround will make JAWS use UIA to obtain the MSAA objects that
JAWS can no longer obtain normally. This does mean my solution will only work
on JAWS versions 14 and later.
Questions for anyone who wants to contribute to this effort:
1. What are your JAWS and Windows versions?
2. What applications are affected for you? I predict Skype, possibly Firefox or
IE, and sometimes other apps.
3. What circumstances seem to cause the symptoms to start or stop? For me,
doing a Windows update that requires a restart causes the issue to go away
sometimes, or to restart at other times. The change is not always immediate; it
can occur on my next reboot after the one for the Windows update. I've seen my
machine absorb Windows updates just fine, restart for that and continue
working, then reboot two days later and suddenly exhibit this problem until my
next Windows update.
Thanks any and all for your input.
Thanks for posting to the skype english list.
to contact skype support with any questions regarding your account email
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To access scripts for the latest version of skype go to
http://www.dlee.org/skype
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thanks and have a wonderful day.
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