Rachel Polanskis wrote:
>
>Complain.
>Tell them you don't do Windows.
>Tell them you have no intention of purchasing MS products to
>lodge your ABN number.
>
>Tell them you will bill the ATO for the computer you have to purchase if they
>insist.
>
>Make the point that your core business is a direct competitor to
>the product they are making you use and you don't support using
>a competitor's product.
>
>Show them your mission statement.
>Insist that the ATO has no right to determine the computing platform
>on which you conduct business.
>
>Prove that the JVM doesn't run on your platform.
>
>Just say NO to Microsoft. There has to be legal precedent here somewhere.
Much as I hate to say "me too", I think Rachel's right on this one.
Might I suggest that the best way to handle this is either with a
hardcopy letter (yes, snail mail, the ones you have to put stamps on) or
with a polite but insistent phone call, asking to speak to supervisors
until you reach someone who understands what you're talking about and
can actually help you. Don't just email them, and don't phone them and
rant at their call centre. These are basic tricks for campaigning on
any issue.
K.
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