I use both Westpac and Combank's Netbanking services.

Combank's problems:
- it is by far the slowest.
- you cannot on-click until all the images are loaded
- you cannot transfer to other bank's accounts
- loan accounts don't show up
- transfers change the balances (sometimes) but the transactions don't show
until the next working day
- its billpayment service is a real pain.  With Westpac's you can schedule the
payment up to 60 days in advance, can't with the Combank's.

Support for Combank's is poor.  I had trouble with a biller's requirements
(length and format of account number).  The support people (EDS?) only told me
the length not the format.  A similar request to Westpac gave me both.

Still I have a great banking package with the Combank.

Rod





Roland Turner <[EMAIL PROTECTED]> on 04/08/2000 11:02:36 PM

To:   [EMAIL PROTECTED]
cc:
Subject:  Re: [SLUG] Re: STG Browser Based Banking Feedback



Rick Welykochy wrote:
>
> David wrote:
>
> > It's about the only thing Westpac gets right. Their
> > internet banking runs on any late model netscrape, on any platform
> > (Win/Mac/Unix) - so if Westpac can do it, why can't the others?
>
> Two cheers here. Westpac's online banking works fine with a
> Netscape 4.7+ or IE 5.0+ browser. On Linux and 'Doze.
> Only Javascript and a couple of cookies are required ...
> nothing fancy.

Comm Bank doesn't even require cookies. I suspect that their initial
Netbank application a few years ago  (Windows only) generated so many
support requests from Windows users, and what-about-me's from Mac/UNIX
users that they finally chose to switch to a plain-vanilla (and
reasonbly fast, few graphics) web interface. It's great.

- Raz


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