Jamie:
> >Goes to the heart of competency.

John:
> 
> Not really.
> 
> Most people are not perfect and cannot see the future.  I'm sure the people
> who had to make the decision were shown NTMail by some person who gained
> commission for the same (and hence had a vested interest), convinced the
> Telstra people that it would offer a better TCO than any other commercial
> solution (orders of magnitude cheaper hardware and software etc.) etc. etc.
> 
> I'm sure even the preliminary load testing went to plan.  It usually does.
> Maintenance is something a lot harder to test for.
> 
> Why hang on?  Because it costs a lot of money to change an installed system
> - especially a mail server that >100,000 people use.  The longer you wait
> the cheaper the hardware becomes so you have to plan for a point where you
> minimise your losses by changing.

No proof, no evidence, but I bet it went like this:

* top heavy admin dictates NT, against techo advice
* techos try valiantly to make it work
* fails to work
* top heavy admin rails and rants, much gnashing of teeth. Blame,
 finger pointing. Disillusioned techos. A lot of arse covering.

* finally, 'do not adjust your corporation, the fault is in reality'
 doesn't work.

* Press release heavily slanted not to offend MS pals. (Still used
everywhere else in Telstra....)

I like my story better :)
Jamie



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