Dave Fitch wrote:
> 
> avoid AAPT Smartchat. 

I avoid AAPT full stop.
The sales weasels that occassionally pester us to sign up for various
things engage in fraud. The fact that this has happened repeatedly
around here over an extended period tells me it is a deliberate policy
from higher up.

> and so on (spelling/grammer mistakes are hers, not mine).

ummm grammar {:-)

> and advise rebooting as a first suggestion 

Umm, this is my standard approach with any MS OS.

> manager, no response after a couple of weeks so I stopped
> paying any AAPT bills (and sent their billing dept a letter
> saying I'll pay them when the issues I raised in the previous
> letter are resolved).

Paying them was your first mistake. When their first bill turned up here
they were given some origami instructions. Eventually they got the
message that we were not going to pay for a fraudulently processed form
despite how many "government entities they threaten you with".

Hint, they ask you to "Sign to get information" - I didn't but someone
else did. 
I'd sign the information forms each times just to cause them trouble,
but as Telstra are stupid, it takes ten days for me to get direct dial
STD back and it is not worth the effort.

--
   Terry Collins {:-)}}} Ph(02) 4627 2186 Fax(02) 4628 7861  
   email: [EMAIL PROTECTED]  www: http://www.woa.com.au  
   WOA Computer Services <lan/wan, linux/unix, novell>

 "People without trees are like fish without clean water"


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