----- Original Message -----
From: "Rebecca Richards" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, December 22, 2000 9:35 AM
Subject: [SLUG] Re: ADSL not working - Authentication problem
> > It was installed this morning. They offered me a USB installation, but
> > when I declined they gave me a SMC 1102 TX 10/100 Ethernet card. I have
> > compiled support into the kernel (2.4.0-test12), and the NIC is working,
> > i.e., if I do:
> >
> > $ifconfig eth0 10.0.0.1 up
> > $ping -c 50 10.0.0.1
>
> Hmm... as far as I am aware, you do __not_ need to give the NIC card used
by
> the ADSL an IP address. Indeed, if you were watching how the techie did
> things, he didn't put an IP address into the Windows configs for the
interface
> either. You also do _not_ need to set the interface to use DHCP.
In fact... if you assign an IP address to the card, it [reputadly] breaks
Roaring Penguin. Read the Installation docs.
Obviously I need to write that HOWTO I said I might write...
> > but when I enter the command pon, nothing happens, 'cept the Alcatel
> > "speed touch home" flashes at me smugly. The relevant part of
> > /var/log/debug is:
>
> > It almost looks like I have the password wrong, but I have double
> > checked, (I don't). Any ideas?
>
> Yeah. For one, you username _must_ be user@bigpond, and the password is
all
> lower-case (assuming you're connecting to Bigpond ADSL). I'm using CHAP
for
> the PPP authentication, not PAP. I don't think it really matters though.
It does matter - you have to use CHAP. They're supposed to support PAP but
the general word is that they really don't.
> A highly recommended solution is to do the following:
>
> 1) Download rp-pppoe (the latest one, the old one has an interesting
denial of
> service attack :) )
Which versions are affected?
> 2) Unpack rp-pppoe
> 3) ./configure
> 4) make
> 5) make install
> 6) adsl-setup (provide your user@bigpond as the username, and lower case
> password as the password, set DNS server to server, and set a firewall
option).
> 7) adsl-start (.connected should be returned)
> 8) You're on the Internet :)
Maybe I should just use this as the howto, with appropriate attributations
;)
> Does Telstra think we're stupid? I laugh whenever I ring them up and give
them
> the error message that PPP is providing -> "I'm getting CHAP
authentication
> failed messages", "you're getting what?"
The Helpdesk guys are not network technicians. I was recently snared by the
North Sydney outage. I had to log a call with them in order to get it
fixed, which meant reinstalling the Win9x ADSL software on my Wintendo.
*blergh*.
At least once I proved that 'doze wasn't working either, they were willing
to escalate the call.
Just remember, the help-desk guys you talk to first are just phone monkeys.
They usually only know how to read the procedure documentation, and cater
for user error - but have no ability to diagnose network problems. Nor do
they understand the intricasies of PPPoE encapsulation, firewalling or PPP
authentication. They just have their handbooks.
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