<quote who="DaZZa">
> Well, it'd be nice if the fscking list admins bloody well TOLD us about
> it.
>
> How hard is it to do a simple cut and paste of the unsubscribed addresses
> and send a courtesy email to everyone hit by the event saying simply
> "You've been unsubscribed because of XXXX"?
Mostly because a huge raft of mailboxes being automatically unsubscribed
from the list would indicate a serious problem, and sending email to the
addresses involved would probably be completely useless. Certainly, we could
have waited a number of days. You're welcome to give us your mobile number
for future problems...
> And before anyone says "Didn't you find it unusual?" no, I didn't. The
> number of times in recent memory that the list has gone down for periods
> of time, only to come back with a sheepish "Sorry, it was broken again"
> message is beyond my ability to count on my fingers. I simply assumed this
> was another case, hence my message.
But is is better that we make everyone aware of when the list is back up and
why it was down in the first place, than to shirk the courtesy, isn't it?
The unfortunate troubles we've had with the SLUG machine have been due to
major network outages at Optus, and a lot of work going on at UTS with both
their network, and buildings (so both network and power outages).
We have done the absolute best we can to make sure the SLUG machine is up
and happy, regardless of problems that are out of our control, and been
quite open about any problems that we've had.
To quote the mailing list FAQ: "Please remember that the SLUG mailing list
is driven by volunteers - not cron jobs - and they do take flames
personally."
[ As a side note, I have changed the MTA on the SLUG machine from exim to
Postfix, and hopefully the performance increase has been noticeable. I'm
sure DaZZa noticed that the list didn't completely fall over and die during
this changeover. ;) ]
- Jeff
--
100% Pure Slashdot Wisdom: "Source code gives a whole new meaning
to free software."
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