I'm sure you'll be relieved to find it's not true.
If you leave your modem unplugged for a few days you *may* need to call up tech support to have your modem reprovisioned which takes a maximum of 45min and costs you nothing.
This can easily be confirmed by calling tech support and asking them. Anyone who says otherwise is talking complete and utter rubbish.
Shane
Shaun Oliver wrote:
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hi all, I'm interested in knowing what is actually involved in the initial setup for an optus cable modem. the reason I ask is because if for some reason accepting a power outage, you lose power to the modem for more than 12 hours, aparently optus need to come and reinitialise the modem again at a cost of aprox $160 or there abouts. does anyone actually know what they do to begin with, if so I'd love to know that way I can save me some dollars if I once in a while do something silly. thanks in advance.
- -- Shaun Oliver
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