This one time, at band camp, Tony Green wrote:
>I'm scratching my head over this one, hoping that someone'll be able to
>hit me with a clue stick.
>
>I've got a working nagios install but am having problems getting
>escalation working. The following escalation definitions are in place
>:
>
>============
>define serviceescalation{
> host_name nts-t
> service_description RAID
> first_notification 1
> last_notification 0
> notification_interval 5
> contact_groups ops
>}
>
>define serviceescalation{
> host_name nts-t
> service_description RAID
> first_notification 3
> last_notification 0
> notification_interval 5
> contact_groups mobiles
>}
>============
>
>When the RAID service is tripped, I get e-mails out to the 'ops'
>contact groups every five minutes (irrespective of the
>notification_interval set). I would expect the e-mails to 'ops' be
>joined by e-mails to 'mobiles' after the first 3 alerts (15 minutes),
>however it's not.
>
>Am I missing something here?
I was reading the docs the other day; escalations supercede previous
notifications so if you want the first contactgroup to receive notis in the
escalation period then you need to add them in that too.
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