This is another of those interesting discussions that sometimes veers
close to a "Creationism vs Intelligent Design" slanging match.
1) Why do Apple and Microsoft spend more than the GNP of some countries
in legal fees fighting over user interfaces?
Once you've got your user on autopilot, change is disruptive. Consider
this charming phrase from a 1928 animal learning experiment in which the
experimenter changed the maze but didn't tell the rats.
"Every one of the animals banged his nose into the block with
considerable violence."
2) The "I Hate Anything That Even Looks Like [insert the object of your
personal enmity]" approach is just the mirror image of the attitude that
will abide nothing but [insert object of enmity again].
I like the definition that "quality is what gets the job done". These
things are tools, not deities.
Jim
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