Well I know that if you purchase direct from twinhead now-a-days you can
ask them for no OS and they oblige, me I went MSI, no os as well, but
cheaper.

tuxta2 wrote:
> This was from quite some time ago, however I dont ever recall hearing
> the final outcome.
> I am going insane with curiosity, anyone know the final result?
> Nicholas?
> 
> Tuxta
> 
> Nicholas Jefferson wrote:
>> Hi Russell,
>>
>> I have not received a refund yet... but let me tell you the story so far:
>>
>> A long time ago in a galaxy far far away...
>>
>> Oh, sorry - wrong story! A long time ago I bought a laptop from
>> Twinhead Corporation [1] via a retailer in Sydney. I told the retailer
>> that I did not want the preloaded software. The retailer said I should
>> contact the manufacturer for a refund. So I did. The manufacturer
>> refused to give me a refund for the software because of a contract
>> they had with *ahem* the world's greatest software company that all of
>> the manufacturer's "Efio" branded machines must be preloaded with the
>> software in question. Since *all* of the manufacturer's machines were
>> "Efio" branded this qualification is a distinction without a
>> difference.
>>
>> [1] http://www.twinhead.com.au/
>>
>> So I contacted the ACCC [2]. Y'see, I like a free market. I like it
>> when manufacturers can choose what to sell and consumers can choose
>> what to buy. But coercive contracts do not respect this freedom. The
>> manufacturers have little choice but to accept these contracts when
>> ninety-something percent of the consumers want software preloaded. The
>> consumers have no choice when the manufacturers accept these
>> contracts.
>>
>> [2] http://www.accc.gov.au/
>>
>> The end result is that *all* consumers lose because without
>> competition in this market the consumers will never see the better
>> products at lower prices that might have been. Most consumers will
>> never appreciate this loss. After all, how can one quantify the loss
>> of a hypothetical choice? I answer that the market price for an
>> operating system in a free market may be estimated by considering the
>> profit margin that *ahem* the world's greatest software company
>> derives from its products. I have read that this profit margin is in
>> the order of 90% and so the market price for an operating system would
>> be about $A30 in the absence of coercive contracts. Thus the current
>> situation constitutes a theft of hundreds of dollars from *every*
>> consumer.
>>
>> So coercive contracts are unjust. As it happens, coercive contracts
>> are also unlawful. The Trade Practices Act 1974 [3] is the relevant
>> legislation.
>>
>> [3] http://www.austlii.edu.au/au/legis/cth/consol_act/tpa1974149/
>>
>> Section 45 prohibits contracts, arrangements or understandings which
>> contain "exclusionary provisions" - an agreement between persons "any
>> two or more of whom are competitive with each other" where "the
>> provision has the purpose of preventing, restricting or limiting: (i)
>> the supply of goods or services to, or the acquisition of goods or
>> services from, particular persons or classes of persons; or (ii) the
>> supply of goods or services to, or the acquisition of goods or
>> services from, particular persons or classes of persons in particular
>> circumstances or on particular conditions; by all or any of the
>> parties to the contract, arrangement or understanding". Section 45
>> also prohibits contracts, arrangements or understandings which contain
>> any provision that "has the purpose, or would have or be likely to
>> have the effect, of substantially lessening competition".
>>
>> Section 46 prohibits a corporation "that has a substantial degree of
>> power in a market" from taking advantage of that power for the purpose
>> of: "(a) eliminating or substantially damaging a competitor of the
>> corporation [...] in that or any other market; (b) preventing the
>> entry of a person into that or any other market; or (c) deterring or
>> preventing a person from engaging in competitive conduct in that or
>> any other market." Section 46 also sets the standard of evidence
>> required for that section: "Without in any way limiting the manner in
>> which the purpose of a person may be established for the purposes of
>> any other provision of this Act, a corporation may be taken to have
>> taken advantage of its power for a purpose referred to in subsection
>> (1) notwithstanding that, after all the evidence has been considered,
>> the existence of that purpose is ascertainable only by inference from
>> the conduct of the corporation or of any other person or from other
>> relevant circumstances."
>>
>> The ACCC sent me a response that was nine-tenths bullshit. I wrote
>> back in contradiction - very politely! - with equations and diagrams
>> that the behaviour of the manufacturers cannot be explained by volume
>> licensing, that *all* Twinhead machines were "Efio" branded, and that
>> Twinhead had *admitted* to having a contract limiting the supply of
>> goods. Time passed. Several weeks ago I telephoned the ACCC and spoke
>> with the contact officer for the case. She had since moved to another
>> section and she said she would have the director call me. The
>> director, Michael Kiley, has not yet contacted me.
>>
>> While writing this email I checked Twinhead's website. They now offer
>> laptops with Linux preloaded, including "Efio" branded laptops. This
>> is good news and bad news...
>>
>> The bad news first: compare the two most similar laptops on offer -
>> the efio 12KTL [4] and the efio 12KT [5]. I have summarized below the
>> differences between these systems. Could someone please estimate the
>> market price difference in the *hardware* components of these systems?
>> It seems that people buying the efio 12KTL may still be paying the
>> tithe to *ahem* the world's greatest software company while being led
>> to believe that they are not. However, it is possible that preloaded
>> trialware may cover at least part of the cost of the operating system
>> in the efio 12KT. I estimate that several dozen trailware packages
>> would be needed to cover the cost entirely. Could someone please
>> verify whether or not manufacturers typically preload this much
>> trialware on laptops?
>>
>> [4] http://www.twinhead.com.au/product_detail.asp?productid=153
>> [5] http://www.twinhead.com.au/product_detail.asp?productid=154
>>
>> efio 12KTL - $A1299
>> 256MB DDR RAM, 40GB HDD
>> Internal DVD+CDRW Combo Drive
>> Abec LINUX Suite inclusive of Open Office Suite:
>> Spreadsheet, Word Processor, Presentation Programme
>>
>> efio 12KT - $A1599
>> 512MB DDR RAM, 60GB HDD
>> Internal DVDRW Dual Drive
>> Microsoft(r) Windows(r) XP Home Edition
>>
>> The good news: this offer shows that Twinhead is capable of producing
>> systems with free software. This was never in doubt by any person with
>> greater intelligence than a retarded chimpanzee, but Twinhead has now
>> lost any hope of denying this.
>>
>> Russell, could you please ask the manufacturer of your laptop for a
>> refund of the software? You may need to ask several times before they
>> will admit to having a contract limiting the supply of goods. When
>> they do, please forward their admission and all relevant details to
>> the ACCC and cc me: xanthophile (at) gmail (dot) com. The contact
>> officer at the ACCC told me that nobody complains about this. If you
>> cc me (so the ACCC knows it, i.e. not bcc) then hopefully they won't
>> speak horseshit next time.
>>
>> If you know anyone else who has bought a laptop recently, could you
>> please forward this email to them?
>>
>> Thank you,
>>
>> Nicholas
>>   
> 


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