Carlo,
If you're going for ADSL, I give Internode 5 starts for support, service and every other category you can think of. =P
How about the "Bad Customer Service Category"? :P DSL -- SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/ Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html
