On 29/05/2008 11:24 AM, Peter Rundle wrote:
A customer has a requirement for outgoing emails to be "auto-filed"
as they are sent.
I'm not sure how you might prompt for a customer number but one idea
may be to just use Thunderbirds mail filters to sort the mail. For
example if you had a filter on the "Sent" folder to search the "To:
address and then move the mail into a folder with the given domain name.
If only if it were that simple :)
There is no correlation between the email addressee and a "customer
number" or even a domain name.
Think of it more that an email may be received, sent or replied to that
"is in relation to" a customer number and you would have a better idea.
The person responding knows the "number" but that is because they manage
that account. There may or may not be a discernible relationship.
I know that it would be possible to create a filter per customer and
thus each filter would search for "To:[EMAIL PROTECTED]" and move the
e-mail to the folder "customer1", second filter for customer2 etc but
whether this could be a single generic filter using a variable for the
domain name to folder mapping I'm not sure. If they have a large
customer base that was forever changing, creating a filter for each
customer could become a bit of a maintenance nightmare.
There are 600 (currently) "customers" with "n" possible email addresses.
It might actually be a customer's representative, a committee member at
home, even an external contractor or tradesperson - they all need to be
"tagged" by the respondent.
If the folders are on an Imap server using maildir format, then each
e-mail file would in fact be moved to separate directory.
HTH
Pete
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