[EMAIL PROTECTED] writes:

> A friend uses the following:
>
> Hardy Heron
> 100Gb external hard drive (Seagate)
> USB2 connection
>
> Hardy won't recognise the drive.
>
> He has a tichier 4GB USB2 drive. Hardy recognises this.
>
> Anybody seen this before?

Much as I hate to leap to hardware trouble, only ever in the case of
hardware trouble.[1]  :)

Plug the not-working device in, then look in the kernel message buffer
to see what is output.  That will show you any errors relating to the
device connection and may guide you further.

  dmesg | less  # then jump to the end

Post the relevant portion, which is probably around a dozen lines long,
here if you can't work it out yourself.

Oh, and if *nothing* related to USB or SCSI pops up in the kernel
message buffer then you are probably looking at dodgy hardware.

Regards,
        Daniel

Does it work anywhere else, out of interest?

Footnotes: 
[1]  In this case "hardware" includes "device with totally shite
     firmware that is completely broken."

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