Quoting James Linder <[email protected]>: > > On 14/11/2011, at 9:00 AM, [email protected] wrote: > > >> The problem here is that with Gnome3 (and they started this attitude in > >> Gnome2), they make it very difficult to do things any way other than the > >> default. > > > > I work in tech support, doing a lot of phone support for non-technical > users. Let me tell you, and I feel this with all my heart: that's a feature, > not a bug. > > Which may be true for the great unwashed mass, but methinks 'dona toucha da > buttons' is (clearly it IS) not the paradigm that suits us (generic) > So I venture 'non technical users' is not applicable, and so I fret > I would be much more understanding if a less microsoft/apple approach was > taken that said 'Here be all the things we have done, help yourself ...' > http://wiki.somewhere > James-- > SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/ > Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html > Dunno if I would call my users, back in the world of credit card admin, inquiries, account setup etc, as "unwashed masses"... but unit managers had pretty tight demands on consistent look and feel, intuitive but complete functionality, yadda yadda - needed to work for power data entry users rusted on to screens they could work with eyes closed, and for the unit manager who might have to use it once a year... but the unit manager and team leader were god, and screens had to be and remain exactly as they had agreed with IT - every button & key must keep working as specified. & stay in the same place etc. Nothing to do with being dumbed down, but all to do with service levels & productivity. Clunky ? Yes. Bulletproof ? Yes. Fast in the hands of an experienced operator ? Yes. Usable by novice if necessary ? Yes. I don't see how Gnome 3 being forced on folks who never asked for it meets above realworld rules.
-- SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/ Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html
