More things to try:
1. Check that reverse DNS records point back correctly.
2. There are web sites to let you prob your DNS servers from a few dozens
of servers around the world. Try using them to check availability.
On Aug 11, 2012 12:28 AM, <li...@sbt.net.au> wrote:

> On Sat, August 11, 2012 12:04 am, Glen Turner wrote:
> > 1) Verify operation by walk down the name server tree using dig
> > Firstly, find the nameserver. You are following the tree down so the IP
> > addresses come from the answers of the previous command:
> > dig +norecurse ns au
> > dig @58.65.254.73 +norecurse ns com.au
> > dig @202.65.12.73 +norecurse ns dom.com.au
> > dig a ns1.dnsimple.com 184.106.214.131
> > Now ask about the mail exchanger
> > dig @184.106.214.131 +norecurse mx dom.com.au
> > dig aspmx.l.google.com
>
> all OK
>
> > And connect to it
> > telnet 209.85.225.26 mail QUIT
>
> from bigpond adsl 'telnet mail' doesn't but 'telnet 587' is OK
>
> > Do that for every server for dom.com.au to ensure that the answers are
> > consistent. You might want to pull the SOAs to be sure the serial numbers
> > are identical.
>
> yes
>
> > 2) Be clear about DNS forwarding versus DNS serving.
>
> I'm not sure how that fits in..?
> I have mail server and three authoritative dns servers..?
> I don't believe I have any DNS forwarding...?
>
> > They are not the same. This sort of issue is usually the result of
> > confusing the two.
>
> > 3) Understand TTL and caching
>
> > Your changes do not take effect immediately and old configurations and
> > errored configurations can be around for some time.
>
> Glen, thanks
>
> it all checks out when I test it from here, but, verizon tells me they
> fail getting response from all three servers from their network
>
> AFAICT, I can't fault the setup, I was testing in a similar manner prior
> to your email, using 'dig dom.tld +trace' to get delegation tree
>
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